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about the company The Client is a global Private Bank offering full suite of banking services to customers worldwide. They believe in grooming their employees to become the best at what they do.
about the role
This is a 6 months contract role.
You will be supporting the APAC team which includes China and Hong Kong.
Responsible for quality assurance across various business processes
Reviewing call notes, voice logs and other documentation across various risk topics spanning Deposit Protection Scheme, vulnerable clients, investment suitability etc
Listen to voice logs on trades and customers' instructions which are in Chinese and/or Cantonese language
Present findings and prepare reports for Management
Support both internal and regulatory audits
Participate in projects
Review business processes and provide recommendations that drive process efficiency
skills and experience required
At least 2 years of experience in Operational Risk, Internal Audit, Legal & Compliance or Risk & Controls
Knowledge of Wealth Management business is an advantage
Excellent communications and stakeholder management skills
Strong Excel and report presentations skills
Proficiency in Chinese and/or Cantonese language is a bonus as this role will require listening to voice mails in Chinese and Cantonese, as well as liaise with Chinese-speaking and Cantonese-speaking counterparts on a frequent basis
If you would like to find out more about this role, please click apply below. Alternatively please contact Lynda Tan at 6510 7413.
EA: 94C3609 / R1223887
Internal Number: 6311907
About Randstad Singapore Pte Ltd, EA Licence No: 94C3609
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