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Office Planner - HSBC Operations, Services and Technology
August 14, 2019
Some careers grow faster than others.
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high caliber professional to join our team as Office Planner .
The office planner is the leadership role and primary point of contact with the business on office optimization strategies and execution, specifically current and forward looking optimisation plans which align to the overall Metro Plan.
In translating office optimization plans into CRE actions, the role requires the alignment and support of all local CRE functions, primarily Workplace, Estates and Capital Projects but also FM, Health and Safety and Governance and Planning.
The job holder also needs to acknowledge that the role operates in a global context as well as locally, building a strong awareness of all businesses and CRE annual objectives and initiatives
Aligning multiple and diverse stakeholder views to lead, shape, develop and deliver effective office optimisation plans
Managing strategic and execution activity in a matrix environment
Optimising space, location and cost within moving target plans and challenging property markets
Developing with global network support effective communication and reporting mechanisms to demonstrate progress and highlight challenges etc.
Having strong business and financial acumen to enable sound CRE recommendations or alternatives to business problems.
The role operates in a Country with extensive geographic footprint, complex internal and external environment and large portfolio presence and may include Country CRE total direct cost over US 20m, CRE portfolio of over 200,000 sqf, Retail network of 20 branches or above, Total number of HSBC employees and contingent workers in the country exceeding 2,000, Presence of GSC and HSBC Technology Services in addition to office buildings, branch network and any residential buildings in country, Complex regulatory environment, The role has to interact with senior stakeholders within CRE and in Global Businesses and Functions
Excellent understanding of NWOW principles and office planning strategies
Good ability on interior office planning a plus Sound understanding of key aspects of estate and transaction management
Sound financial and accounting acumen, including analytics and business case knowledge
Ability to manage a variety of stakeholders within a real estate context
Excellent knowledge across different CRE disciplines, particularly the portfolio work stream
Sound understanding of the way in which the Bank works
Strong awareness and understanding of HSBCs internal control and operational risk environment
Experience in successfully implemented various office planning strategies in a country level role including sound execution in workplace change management in the last 12 months
Proven experience to engage senior management in the country level solo
Proven success in customer relationship management
Successful risk management and control processes across multiple functions
Possess excellent communication skills, both verbal and written, with ability to build relationships by communicating, influencing and negotiating effectively
Strong organisational skills and an ability to manage and leverage outsource partners and stakeholders
Strong business, financial and commercial awareness
Ability to undertake options analysis, make sound recommendations and articulate a robust business case
Proven ability to prioritise competing demands, and handle ambiguity
You'll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. #LI-MH1
Internal Number: 6309414
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