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Global Operations and Business Services Controls provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities. Our mission is 'To Deliver World Class Service' to all internal and external clients as we place a focus on people, processes and controls. To achieve this, we need great people that are innovative, client-focused and have a continuous improvement mindset. Our diverse and dynamic team is divided into six main functional areas:
Financing Operations -Supports and administers lending and trade businesses to TD's largest and most complex corporate clients
Change Delivery - Plans and executes strategic initiatives within Global Operations and Business Services, and creates operations capabilities to drive efficiency, improve client service levels and reduce operational risk
Payment and Correspondent Banking Services - Provides a wide array of services to help facilitate global payments processes for the entire TD Enterprise
Capital Markets - Supports the trade life cycle, working closely with the Front Office and other functions globally to mitigate risk and deliver world class service
Business Services - Manages Critical Regulatory, Reporting, Control and Data functions across TDS
Regional Operations - Acts as a key liaison function across the entire trade life cycle, in conjunction with its global partners, to mitigate risk and provide seamless client service around the world with offices in New York, London and Singapore
The group also provides an independent and objective review of the processes used through the various product trade lifecycles.
Corporate Lending Operations is team of over 75 experienced professionals who provide world class service as we support lending activities for our Corporate Clients globally. We also administer foreign currency loans for Personal Credit, Private Banking as well as Commercial and Retail clients. We are looking for a leader who thrives in a dynamic and rapid pace environment that makes it a business imperative for us to be smart and open-minded in the way we think and execute our day-to-day business while striking a fine balance with strategic change initiatives in TD Securities, Global Operations and Business Control Services. The people leader role within the team is required to ensure the team is engaged and have the tools and skillsets to deliver world class service to our clients. Attracting top talent and ensuring robust development plans are firmly in place is a priority for maintaining a high performing team. Leadership is a privilege and it is our responsibility to ensure that we support our team through:
Developing and strengthening our understanding of the business from the ground up which includes the operating environment, business processes, controls and transaction lifecycle.
Operating with a mindset of continuous improvement and curious to find ways of doing things better
Embracing challenge and find ways to execute on more complex and/or non-standard requests
Being a leader who is passionate about developing the team
Actively mentoring and coaching the team to ensure their aspirations are known and support is available to help them achieve their goals.
Building diverse and inclusive teams and always operating one team spirit
Being an innovative thinker who views change as an opportunity to build for our future
Acting as an escalation contact who resolves issues quickly and promoting a positive outcome for the client, bank and employee.
Lead and support the many community events sponsored by TD
Rewarding and recognizing individuals who demonstrate our shared commitments everyday
Operational excellence and helping the team execute on the day to day servicing of loans and timeliness of money movement and collection
What You Can Bring to TD Securities? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:
Passion to lead, develop, motivate and inspire the team
Enthusiasm, energy and drive to engage employees to develop and implement ideas that significantly mitigate risk and enhance process optimization
Authentic self who is passionate about ensuring the team has what they need to continue to get the job done
Solid understanding of business, with strong knowledge of lending systems, products, risk and controls
Commitment to grow within Global Operations and the Bank
Knowledge of financial accounting and payment systems would be an asset
Demonstrated relationship skills and the ability and desire to work closely with our partners and deliver exceptional service
Demonstrated superior inter-personal skills, conflict resolution, and negotiating skills
Strong business acumen, proven/strong conceptual, analytical and problem-solving ability
Fearless and flexible and be willing to adapt to unfamiliar, ambiguous or changing conditions
University degree or equivalent
Strong experience within financial industry and operations
Experience on Lending business
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Internal Number: 6282916
About TD Bank Group
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