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MARK COO NCG is the Operational Risk Department covering Market activities within the Wholesale division of SG Group
MARK/COO/NCG is part of a wider 3-line of defence model:
1st line of defence is composed of all MARK staff and especially MARK managers, who own and manage operational and conduct risks and are supported in this mission by dedicated teams in NCG
And is completed by ROCS department who is dedicated to 1st line of defence for GBS support functions (such as OPER, MACC, ITEC) as well as on some transversal topics such as IT and cyber-security
2nd line of defence is composed of Risk (RISQ/OPE), Compliance and Finance, who oversee the overall operational risk management framework from different angles
3rd line of defence is ensured by Internal Audit and Inspection, who perform independent and periodic reviews
MARK/NCG ensures - as concerns non-financial risk matters - the management and the global consistency of:
Norms (policies, rules, procedures)
Controls (1st line of defence, including FBK/Watch, permanent supervision and anti-fraud)
Governance (definition of rules, design of controls, analysis of control results)
Processes and tools
Provides the necessary support to MARK to manage and mitigate their operational and conduct risks
Gives a comprehensive yet readable view of operational and conduct risks in MARK activities
Focus on ORCM role
The ORCM is under supervision of (and reports hierarchically to) NCG Global Head and has a functional reporting line to BL Heads (with possibility to delegate this role to the COO BL Head).
The ORCM is the main entry point for its Business Line on all operational and conduct risk topics (key operational risk processes such as RCSA or incidents management, anti Fraud, information security, business continuity issues, essential services...), and on the follow up of the Managerial Supervision.
In this context, he should assist the Business Line in the identification and management of its main operational risks, set up the relevant remediation plans and if requested challenge the risk acceptance the business line would endorse (via governance around the OCR, daily contacts on: operational incidents, LoD1 Conduct matters and production tasks linked to Op Risk and Conduct aspects...).
In his role, the ORCM could perform some business production / facilitation tasks, such as an optimal monitoring of the console risk, maintaining repository of access granted per application to FO users, or handling of market access request ... and, participates in various projects that may impact the business line under its supervision.
One of his primary role is to improve these different processes and to put in place an optimal control framework
The ORCM must also ensure that the first level control framework on operational risk is relevant and effective, in particular by means of performing quality reviews or carrying out when necessary control/process review initiatives.
The ORCM is responsible for performing some permanent supervision controls and as such shall make them evolve taking into account the regulatory requirements. His knowledge of the business should lead him to propose continuous improvements in a context of pressure on costs.
He must also comply with internal rules, in particular the Group Code of Conduct and local regulations
Summary of the key purposes of the role
To assist ORCM in on-going transformation and externalising projects to improve Operational Risk framework over the EMEA (UK + Paris) MARK Agency perimeter, focusing on
streamlining of existing key processes within ORCM team
ensuring procedures are well defined and documented
tasks are externalised and running successfully
To assist ORCM in acting as a contact point for PBC FO and COO queries relating to support and control, and helping to control and supervise activity, in particular:
Risk culture with PRM FO operational staff
Continuous assessment of risks
Deployment of appropriate controls
Timely and complete escalation, reporting, and follow up of incidents and resulting actions
The maintenance and reporting of effective Key Risk Indicators and other qualitative measures
Preparation of conduct and operational risk dashboards for committees
Summary of responsibilities
To conduct the above, the main areas of focus will be:
Monitor performance of permanent supervision controls in GPS
Assisting in control transformation, documentation in the framework of externalising control performance
Support externalisation of Daily Unassigned Error management process
Operational Event collection in T2eorem and ORE
Participate in incident discussion meetings
Monitor action plans in various event collection tools
Assist in managing a release of a new tool for risk and control evaluation
Assist in performance of Risk and Control Self Assessments (RCSA's) over the EMEA MARK PRM scope.
Perform the Outsourced Essential Services (OES) yearly assessment (if relevant)
Contributing to Scenario Analysis in coordination with RISQ/OPE
Assist with business facilitation tasks, such as monitoring signature of desk mandates and handbooks, coordinate and help to resolve online training queries, help BL COO/ FO to update internal procedures, etc
Performing some permanent supervision controls
Assisting ORCM with some daily BAU/ Ad Hoc topics
Level of Autonomy and Authority
Low to Medium degree of autonomy
All our positions are open to people with disabilities
Strong knowledge of Office tools and VBAs in particular
Good oral and written communication skills
Strong analytical skills, high attention to detail
Flexibility, adaptability, pro activity and ability to learn quickly
Ability to work both in the team and on individual assignments
Basic level of understanding of financial services industry; any additional technical knowledge of securities and derivatives products and instruments is very welcome but not mandatory
Previous internship or placements (as part of BA/MA course) in financial services industry. Any experience in working on projects or contributing to group initiatives
First or Second BA or MA degrees in Business Management, Finance, Economics, Engineering, Mathematics or IT
If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Societe Generale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender reassignment.
Environment People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like "hard work" and "dedication" together with "community" and "respect" has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.
Job code: 19000GXP Business unit: SG CIB Starting date: Immediate Date of publication: 01/07/2019
Internal Number: 6123542
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