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Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
Serves as a senior compliance risk manager for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protects the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply ICRM program solutions that meet business and customer needs in a manner consistent with the Citi program framework.
Key Activities include:
Directing the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM.
Serve as Conduct Risk Management Program's global senior lead coverage for Global Consumer Business ("GCB") and the Global Functions ("GF"), such as the Risk and Finance units.
Responsible for supporting GCB and GF in the further roll out and embedding of the Conduct Risk Management framework.
Establish professional relationships with senior stakeholders in GCB and GF globally to effectively communicate and facilitate execution of Conduct Risk framework by GCB and GF.
Provide input and credible challenge with respect to GCB and GF's compliance with Conduct Risk policy and standards and the adoption of specific key risk indicators ("KRI") to measure respective units' conduct risk appetite usage.
Participate actively in challenge sessions at GCB and GF Managers' Control Assessment and participate actively in stakeholder meetings, provide input and credible challenge to GCB and GF management at business, risk and control committees on conduct risk KRIs and conduct risk matters.
Serve as a subject matter expert on conduct risk for global GCB and global GF in the identification and assessment of conduct risks in product approval processes, Managers' Control Assessment and Annual Risk Assessment.
Oversee further development of enterprise key risk indicators for conduct risk and determine appropriate thresholds to be set.
Prepare and present conduct risk reports, summaries and materials for board meetings and business, risk and control forums;
Review, assess and refresh content for enterprise-wide conduct risk training and partner with GCB and GF stakeholders to evaluate content for supplemental GCB- and GF-specific conduct risk trainings.
Partner with stakeholders across first and second line to review, confirm and provide challenge where necessary of the mapping of regulations, issues and corrective action plans to conduct risk taxonomy.
Collaborate closely with regional Conduct Risk Management program leads to oversee consistent application and execution of conduct risk appetite framework across GCB and GF in countries and legal entities.
Translating ICRM strategy and goals across Citi's clients, products and geographies in a succinct and clear manner; providing direction and guidance on the programs.
Managing a team of Compliance professionals. Developing, attracting, and retaining talent; recommending staffing levels required to carry out the unit's role and responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs.
Providing oversight and guidance over the assessment of complex issues, structuring potential solutions and driving effective resolution with all stakeholders.
Overseeing the identification and assessment of Citi's key compliance risks. Ensuring compliance risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite statement and all policies and processes established within the risk governance framework.
Developing and establishing firm wide compliance risk management policies and procedures to mitigate risks. Monitors and measures compliance risk through a robust control framework and ensures that reviews are conducted consistently across each entity on a regular basis to confirm that controls identified are operating effectively.
Working collaboratively with GCB and GF management in recommending, developing and executing on business initiatives within permissible conduct risk statutory and regulatory frameworks.
Representing Citi on critical conduct risk related regulatory matters as required. Serving as liaison with regulatory examiners, Internal Audit, and external auditors on critical Compliance issues and overseeing the implementation of related remediation.
Additional duties as assigned.
Bachelor's degree; Advanced degree (e.g. JD, MBA) a plus.
10+ years' experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; extensive experience in area of focus; previous experience managing a diverse
Highly motivated, strong attention to detail, team oriented, organized
Excellent written, verbal and analytical skills
Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to interact and communicate effectively with senior leaders
Significant knowledge and expertise of Compliance laws, rules, regulations, risks and appropriate controls
Experience in the design and implementation of Compliance programs
Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders
Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses
Experience with and previous exposure to internal or external control functions and regulators
Ability to challenge business management and escalate issues when appropriate
Strong track record of effectively assessing and managing competing priorities
Comfortable acting as an agent for positive change with agility and flexibility
Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.
Strong presentation and relationship management skills are essential
Subject matter expertise in areas of focus, including significant knowledge of consumer products, global function units within financial institutions such as risk, finance,etc., measurement of risk appetite usage and structuring effective risk appetite frameworks, and global conduct risk regulatory regimes.
Internal Number: 6123422
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