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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
Middle Office Overview
Financial Markets Middle Office was set up in 2016 to deliver first class trade support, business enablement and accurate / timely trade representation in order to meet obligations to clients, counterparties and regulators. We are product and process subject matter experts aligned to the Global Financial Markets business providing follow the sun support, a continuous improvement mindset and industry connectivity.
Key Middle Office principles:
Business alignment / Product expertise: Product specialists who understand business priorities and strategy, define optimal solutions leveraging industry leading facilities and influence behaviour through countenance
Connect: Build bridges across the bank to simplify current operating model, create efficiencies and identify new opportunities
Leadership and Market presence: Own your domain and influence product evolution, define internal standards and shape future utilities through selective industry positioning
Risk Manager: Define the standard to effectively control the T-0 business day; understand regulations, key trends, and external incidents; voice opinions and concerns; protect the bank
The Role Responsibilities
Management of GBS FXRC Middle Office, ensuring teams is sufficiently skilled, cross trained and motivated:
Identify and retain talent, constantly strive to up-skill the team through selective hiring
Manage people development and seek stretch opportunities for team members
Manage query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk
Drive continuous improvement and innovate:
Partner with Technology to deliver transformation
Work with FO to identify booking model improvements and drive efficiency
Face of Operations to FXRC Desk remotely - primary point of contact:
Insulate FM from post execution processing / queries, represent Operations functions
Build team profile with the Front Office
Stakeholder engagement, 2-way flow of information - "Trusted Advisor"
New business enablement and solutions, partner to deliver strategic FM initiatives
Constantly seek opportunities to improve global consistency, work closely with the onshore and other regions to close gaps and standardise processes.
Build strong relationship with onshore to facilitate efficient communications and speedy resolutions of issues:
Identify and close knowledge gaps through hands on training
Daily KPI monitoring vs SLA
Be the subject matter expert for MIS, cost-per-trade, touch points per trade - drive their evolution and identify areas to proactively add value through improved data
Be aware of, and strive to reduce, vendor costs
Operations representation for external/internal and regulator scheduled audits:
Ensure Audit points are addressed within time lines
Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations
Adherence to Ops Risk Framework standards of implementation and process management:
Continuous review of procedures and booking model
Our Ideal Candidate
University degree preferred / MBA
Subject matter expert of FXRC products in terms of product characteristics, risk, market data and P&L:
8 - 10 Years with Minimum 5 years Financial Markets experience ideally from a top tier bank
Understanding of front to back process and systems flows
Experience of managing small teams and developing individuals
Analytical and process improvement mindset
Strong inter-personal skills:
Confident communicator able to adapt style to Front Office and offshore colleagues
Ability to influence demanding individuals
Impact and gravitas to drive meetings with senior Ops and FO management
Demonstrate strong teamwork and values mindset
Understanding of basic management techniques and able to lead and coach teams
Thrive on working in fast paced environment while maintaining attention to detail
Fast learner with the ability to think out of the box and provide solutions
Knowledge of Murex preferable
Proficient in Excel (pivots, lookups and basic VBA an advantage)
Apply now to join the Bank for those with big career ambitions.
Internal Number: 6113055
About Standard Chartered Bank Malaysia Berhad
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