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TMF provides a range of services for Corporates to assist them in: a) running a local business, b) preparing to enter a new market or c) operating across many borders. These services include Corporate Secretarial, Accounting & Tax, and HR & Payroll.
In addition to this, TMF Group is a recognised global player in the administration of Capital Markets transactions and PERE investments, providing a complete range of fund and business services.
TMF Group are looking for a highly motivated, team orientated, Dynamics AX support engineer to join the Dynamics Centre of Excellence. TMF Group has implemented Microsoft Dynamics AX 2012 (DAX) in 28 of its offices across EMEA and is due to upgrade Client Accounting business to Microsoft D365 FO. We are looking for a freshly graduated or experienced engineer to join an existing team and provide 3rd level support.
The Application (Dynamics) Support Engineer (ASE) will work in an international team of specialists which is growing. This team is supporting D365, Dynamics AX 2012, Dynamics AX 4.0 applications. Helps TMF Group's growing AX user base in troubleshooting and solving reported issues and offer pro-active support by timely management of reported incidents. Solves incidents independently and distributes repeated tasks to L1 support. The ASE follows up issue resolution and communicates to end users. The new team member will report to the Application (Dynamics) Support Manager.
Relevant college or university degree (IT/ Finance/ Economics/ Business/ Engineering)
Excellent English, written and verbal, communication skills coupled with the ability to liaise with people internationally, through spoken and written channels
Work experience with ERP or other integrated business solution. Strong interest in technical details
Accurate, precise and able to deal with deadlines
Hands on and good organization skills
Pensive, pro-active and taking responsibility for his/her tasks
Ability to talk to different audiences
Records their time accurately and within deadline
Will be mindful of cultural differences across a diverse organisation
Communicates (verbally and through written work) information in a clear and concise manner
Ability to analyse reported issues in the Dynamics AX Finance modules from the UI and the AOT
Intermediate financial accounting knowledge, incl. multi-currency accounting and WIP accounting.
Understands personal development areas and is driven to 'bridge' gaps
Will ask relevant questions to improve business awareness/ knowledge
Individuals will work under direct supervision and work will be scrutinised
Strives for high standards of delivery to clients
Working at TMF Group offers:
Stable employment in a supportive work environment;
Exposure to multinational IT professionals;
Learning opportunities: you will work under the supervision of experienced professionals who are ready to share their knowledge, and will receive the opportunity to work on diverse and complex tasks;
Value-driven work environment: you can expect integrity and respect from all your colleagues and your team leadership;
Teamwork: an environment where we can work together to improve our processes continuously. A no-blame culture where teamwork is important, valued and experienced daily.
Full time and part time contract is an option
Internal Number: 6110886
About TMF Group
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