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As a member of our Infrastructure Support team, your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, you'll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management and product evolution. You'll help develop functional goals and priorities that align with our overall strategy. You'll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network.
Your technical and IT Risk expertise will also be leveraged to ensure accountability and provide a consistent approach to IT Security and Risk governance effectiveness by improving our ability to design, deliver, and execute controls in compliance with centrally driven controls programs. Sustained Engineering Team is responsible for driving our evolution to a modernized Infrastructure Environment. The team includes end-to-end engineering and operations of our heritage systems and products as well as production management activities, including incident, problem, change and crisis management processes, and asset lifecycle management.
The Sustained Engineering Remediation Specialist will implement remediation solutions for technology gaps in the Network, Storage and Infrastructure Lifecycle Management teams (NS&I).
Support all NS&I remediation activities ensuring appropriate, timely and complete resolution
Document NS&I technology gap findings and review with Sustained Engineer manager along with key stakeholders and provide accurate remediation metrics
Participate in strategic programs for automated data collection techniques to increase ability to self-identify technology gaps
Participate in ongoing analysis of loss, near miss and external events to help identify root causes and implement evergreen solutions to address them
Execute NS&I solutions are designed to be continuously in synch with JPMC policies and standards, and the centralized operating environment
Develop and maintain strong business and technology relationships, becoming a trusted partner to all stakeholders
This position is anticipated to require the use of one or moreHigh Security Access (HSA) systems. Users of these systems are subject toenhanced screening which includes both criminal and credit background checks,and/or other enhanced screening at the time of accepting the position and on anannual basis thereafter. The enhanced screening will need to be successfullycompleted prior to commencing employment or assignment.
This role requires a wide variety of strengths and capabilities, including:
BS/BA degree or equivalent experience
Expertise in product and infrastructure support
Knowledge of risk and controls landscape, ensuring company-wide standards are met
Executes within a customer-centric environment
Exposure to IT Risk and Process frameworks, including: COSO, COBIT, NIST, Cyber Security Horizontal Reviews, ITIL
Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional (CISSP) expected and Certified in the Governance of Enterprise IT (CGEIT), or other technical designation considered necessary to be successful.
3 to 5 years of experience of cyber security controls, technology governance and risk assessments.
Strong infrastructure technical knowledge covering controls related to distributed technologies, operating systems, database platforms and networks.
Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.
Internal Number: 6103647
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