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Within Moody's Investors Service (MIS), the Rating Transaction Services (RTS) group owns and manages the MIS Remediation Program, operational control framework and global tactical operations teams as well as supports the end-to-end transactional rating process through workflow coordination and rating desk services. RTS is looking for a Financial Data Associate to join the Gurgaon MIS Support Center (MSC) team.
As a Financial Data Associate, you will work in a dedicated team supporting diverse processes including workflow management reporting, data entry and invoicing support. In this role, you will be required to understand operational process, navigate various data environments to make data updates, perform data integrity checks, provide a high level of service and track and report on activity.
Monitor shared mailbox, review and process work items according to defined service level agreements
Support the global invoicing process for various MIS products and services
Create/update management reports using excel tools, highlighting focus areas to stakeholders
Run control reports to reconcile data across disparate data sources
Follow procedures to identify aged transactions and escalate them to the relevant stakeholders
Develop subject matter expertise to facilitate educated decision-making when faced with an exceptional scenario not covered by the process steps
Collaborate with local and regional team members to solve problems, build consensus on and make recommendations for a path forward when faced with an obstacle or new scenario
Proactively liaise with team leaders, managers and regional business partners to discuss and resolve open questions and brainstorm ideas/opportunities to improve and strengthen the operating environment
Provide a high level of service to internal and external customers and business partners, and be a helpful and responsive resource to the immediate team and managers
Identify and proactively research issues, exceptions and discrepancies with data, escalate as needed and follow up to resolve
Track and report on progress for daily, weekly and ad hoc reporting
Identify and update process documentations; make recommendations for efficiency opportunities
This job description is issued as a guideline, Because of the evolving nature and changing demands of our business this job description may be subject to change. You may, on occasion, be required to undertake additional or other duties within the context of this job description, and according to the needs of the business.
Qualifications Required Qualifications:
Postgraduate in any stream, or graduate with minimum 2 year experience with good academic results
Some work experience in financial sector and/or knowledge of financial instruments or relevant internship experience a plus
Strong MS office skills, intermediate to advanced Excel skills preferred
Strong verbal and written communication skills
Excellent attention to detail and ability to complete transactional processes without error
Able to confidently follow a process and rapidly develop subject matter expertise without the need for continual quality checks on work
Good at multi-tasking and able to juggle multiple in-progress deliverables and move them forward
Resourceful and proactive, continually seeking ways to make improvements in the process/team/work environment
Willing to take ownership and pride in the process and the team's deliverables, and motivated to provide a high level of service
Highly organized and efficient; able to achieve high performance targets consistently
Strong interpersonal skills; ability to work well within a team atmosphere as a supportive, helpful team member
Capable of managing and prioritizing high workload volumes
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Internal Number: 5918186
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