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JPMC is seeking a VP (603) to lead change management work stream for the Cross Product Change Services Team. This individual will lead / contribute to the following aspects of change and operations management and have key responsibilities as outlined below.
The Cross Product Change Services Team serves multiple internal and external clients in providing change implementation services such as Business Analysis, Minimum Value Product Assessment, Reference Data Strategy definition and implementation, Process assessment and re-engineering, Automation, Change readiness, Test strategy and delivery. The team requires a strategic plan for growth and client experience (for internal clients) and the development and implementation of a model to track the same across the multiple organizational facets, which are:
Internal Clients: Markets EQ, FI, Rates and FX Businesses, Asset and Wealth Management (JPMS PCS, Private Bank, Chase Wealth Management), Prime Brokerage and Securities Services.
Work and collaborate with senior operational and technology managers from each sector and sub organization to identify opportunities and build a framework for change acceleration and consistency and quality of delivery
Deliver change projects working with Markets Operations and Transformation teams navigating complex ecosystem
Lead a change service team focusing on increasing efficiency of team to deliver more with less capacity, without increasing time to market or adversely impacting quality or cost
Shape the business growth plan and support model in line with our client needs, returns on investment and organisational requirements
Stay abreast with the changes in the technology, markets, products, asset classes, functions, processes and client base you support
Work with Line teams and Business Engineers to ensure available tools are understood and utilized across each business
Partner with Line of Business leads and Middle Office managers to enhance the existing delivery model and define the future strategy
During the process of developing and implementing change, identify and evaluate process improvements and work with respective operational teams to implement
This role will require working closely with all senior leaders of Securities and Markets Businesses in Operations, Technology, Middle and Front offices as well as internal clients from each sector and organization. Lateral contacts in product development, client experience organizations firm wide should be developed and mined for best practices.
Graduate degree preferred
Project Management Office experience.
Exceptional interpersonal skills to influence at all levels
Production of Management Information to drive business decision making
Ability to lead programs of varying complexity and drive business goals forward
Exposure to RPA toolset (Alteryx, Tableau)
About J.P. Morgan's Corporate & Investment Bank:
J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at www.jpmorgan.com .
"JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Government's Disability Confident Scheme."
Internal Number: 5879100
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