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About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
Develop good understanding of the Bank's operational processes and key controls.
Proactively collaborate with relevant stakeholders during the operational risk event (losses/ gains/ near misses)/ incident investigation and facilitate report write-up ensuring timeliness, accuracy, completeness of reporting; and appropriate action plans are identified to address the root causes.
Log and manage operational risk event/ issue according to the Group Operational Risk Framework (ORF) and Operational Risk (OR) procedures. Ensure that the business unit capture all losses in the general ledger.
Ensure adherence to the Compliance regulatory breach reporting procedures for regulatory breaches.
Perform effective root cause analysis to identify root causes that will prevent reoccurrence of the same operational risk event/ incident.
Perform trend analysis of past operational losses, incidents and regulatory breaches to identify and address thematic issues and remediate the root causes.
Plan and perform process risk assessments to facilitate proactive risk identification in the country, GBS hub and/or the third-party vendors.
Ensure that all control assurance tests including such as Control Sample Test (CST)/ Key Control Self-Assessment (KCSA)/ Key Control Indicator (KCI) are relevant; and timely and effectively tested and evidence of testing is sufficiently retained. Ensure root causes are assessed effectively for all exceptions noted and action plans are established to prevent reoccurrence.
Prepare the Functional Operational Risk Forum (FORF) decks with complete, accurate and appropriate risk/ root cause assessments of operational risk event/ issue/ incident and risk management metrics. Provide inputs to other risk forums such as the country risk forum as needed.
Participate in the outsourcing Service Review Meeting (SRM) for critical outsourcing arrangements and monitor to ensure that risks/ issues are evaluated, followed up and resolved.
Provide oversight over the due diligence reviews performed by the business unit on hub and third-party vendors to determine if they are effectively performed to identify control gaps for critical outsourcing arrangements and conform to the Bank's requirements.
Audit/ regulatory inspection
Provide oversight during the audit/ inspection to ensure any observation is reflected factually and action plans are effective to address the issue and root cause.
Track and monitor the remediation progress of the findings to ensure they are remediated by the committed timelines and the root causes have been addressed.
Validate completed remedial actions before issue closure.
Review the applicability of findings/ issues to the business unit for issued audit/ inspection reports. Validate audit ripples attestation to ensure any potential issues are effectively self-identified and timely remediated.
Our Ideal Candidate
In-depth understanding of banking operations, technology, regulatory and operational risks and controls