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Morgan Stanley ("MS") is a global financial services firm that conducts its business through three principal business segments-Institutional Securities, Wealth Management, and Asset Management. Wealth Management provides comprehensive financial advice and services to its clients including brokerage, investment advisory, financial and wealth planning, credit & lending, deposits & cash management, annuities, insurance, retirement and trust services.
The Digital Platform team drives and defines the online and mobile customer experience for Morgan Stanley clients and advisors, and the buildout and ownership of several digital products including Morgan Stanley's digital advice offering. We are looking for a talented and eager Digital Product Manager to join our team.
In this role, you will be responsible for defining features and online experiences to introduce the concept of goal-based investing and present Morgan Stanley's digital products in compelling and interactive ways to our corporate clients within the newly created Morgan Stanley @ Work offering, as well as other acquisition channels.
Translate vision and strategy into actionable release plans.
Conduct detailed analysis to identify high-opportunity acquisition efforts
Drive the product lifecycle for acquisition efforts, from scope development, through launch, to subsequent releases. Prioritize features, develop and communicate business requirements, and oversee agile scrum teams.
Run requirements elicitation workshops and meetings with business and technology stakeholders.
Identify user types/personas, goals, and needs and devise innovative solutions to address pain points and drive value for end-users.
Identify and elaborate on critical user journeys and use cases that align with the program vision and address critical customer needs.
Map out critical workflows and business processes to realize product/program goals.
Lead requirement review sessions and drive consensus with program stakeholders.
Gather, organize, and assimilate internal and external feedback to identify and prioritize workstream product gaps, enhancements, and new solutions and features.
Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps.
Team up with program management to effectively organize and plan workstream product releases
Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases.
Foster a data-driven, test-and-learn culture, from concept development and user research through ongoing analysis and A/B testing.
Drive development of adequate program support across non-technology teams, including Field Engagement and Adoption, Legal, Compliance, and Risk.
Specify acceptance criteria and scenarios and perform and oversee UAT as needed.
Define and track KPIs and product/program adoption and usage metrics.
4 - 8 years of experience as a software business or systems analyst with track record of delivering new innovative web or mobile applications. Experience in the digital wealth management / "fintech" space is a plus.
Proficient at defining, analyzing, documenting, and communicating product and software requirements in an agile software development setting.
Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences.
Strong understanding and knowledge of web and mobile technologies.
Self-starter with entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced, dynamic environment.
Polished written and verbal communication skills able to effectively interact and influence a diverse set of business and technical stakeholders.
Detail oriented with strong organizational skills.
Efficient at managing multiple projects concurrently under deadline constraints
Thought-leader - strong familiarity with industry trends and best practices, and a perspective on how to advance the current state-of-play.
Keen intellect - ability to gather, analyze and synthesize a significant amount of information, and turn it into a compelling product vision.
Bachelor's degree in Computer Science, Engineering, Mathematics or related field is required. MBA preferred.
Additional Requirement: Role requires approximately 20% travel for corporate and sponsored events
Internal Number: 5874721
About Morgan Stanley USA
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