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JPMorgan Chase is a leading global financial services firmwith assets of $2 trillion and operations in more than 50 countries. The firmis a leader in investment banking, financial services for consumers andbusinesses, financial transaction processing, asset and wealth management, andprivate equity. The firm serves millions of consumers in the United States andmany of the world's most prominent corporate, institutional and governmentclients.
Our Structured Products cover the full range of assetclasses, including equities, credit, interest rates, currencies, commodities,funds and alternative investments. These investments can provide different levels of principalprotection, asset linked coupons, opportunities to hedge or diversify risk,access to markets that may be inaccessible and management of credit exposure.Our Notes, Certificates and Warrants are purchased by clients in locationsacross Europe and the Middle East including Switzerland,Austria,Germany,Italy,Luxembourg,UKand Scandinavia.
The role provides the opportunity to gain invaluableinsights into Investment Bank Middle Office operations and related systemsacross a wide range of asset classes, with unique exposure to Front, Middle andBack Office teams and external agents. The successful candidate will be part ofa team delivering Client support for the Equity Derivatives marketing business(Retail Derivative Products). The primary functions will focus on day to day interaction,facilitation and execution (pre/post) for client related activity.
The successful candidate will be employed as a MarketingAssistant. The role will have extensive client interaction as well asopportunity to develop a deep understanding of products, internal systems,processes and support teams. Candidates will need to have a clear understandingof trade flow management. Knowledge of the confirmation, settlement, P&L processwould be advantageous. Additionally, themarketing support/client service agenda is challenging and evolving as newproducts and systems develop. Candidates will be expected to play key roles indeveloping new process and opportunities.
Role & Responsibilities: This role will involve daily interaction with clients, middleoffice & operations groups globally as well as frequent interaction withtechnology and project delivery teams. Primary responsibility will be the day to day management coordinatingall aspects of Operations Service delivery to the client including:
Responsible for managing and maintaining client BAU activity, (mainly T based)
Ensure and co-ordinate with down stream teams that all T+1 Client Exception Capture / Matching and trade input is captured
Fully own the relationship with counterparts/ exchanges etc
UnderstandDerivative confirmations and settlements
BuildsCustomer Loyalty & Confidence:
Responsiveand value adding
Deliveryorientated and closes issues
Understandsthe business and the clients motivational drivers
Able touse knowledge to influence client behaviour positively
Excellentwritten and verbal skills
Networksto establish effective delivery
DemonstratesStress Management Ability:
Has perspectiveand can see issues and goals from different angles and levels
Composure,listens and manages the conversation, offers support
Identifiesthe root causes and takes action
DemonstratesExcellent Team Working Skills and Personal Motivation:
Quicklearner, open approach, respectful
Energetic,self motivated and can motivate others
Keen toinitiate and try new smart working ideas
Reliable,Loyal and Professional:
Takesownership and demonstrates commitment
Etiquette,integrity and understands diversity
DemonstratesProblem Solving and Organisational Skills
Anticipates,analyses, decisive and closes problems
Continuallylearns, organisational and industry
Continuallyimproves the process
Tracksissues and organises
Escalatesissues in a timely manner
About J.P. Morgan's Corporate &Investment Bank:
J.P. Morgan's Corporate &Investment Bank is a global leader across banking, markets and investorservices. The world's most important corporations, governments and institutionsentrust us with their business in more than 100 countries. With $18 trillion ofassets under custody and $393 billion in deposits, the Corporate &Investment Bank provides strategic advice, raises capital, manages risk andextends liquidity in markets around the world. Further information aboutJ.P. Morgan is available at www.jpmorgan.com .
JPMorganChase & Co. offers an exceptional benefits program and a highly competitivecompensation package. JPMorgan Chase & Co. is an Equal Opportunity Employerand a member of the UK Government's Disability Confident Scheme.
Internal Number: 5858154
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