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Working on this position will allow to expand knowledge and experience in the areas of process automation, implementation and problem solving process on production and development of new solutions for process automations. Also it will allow to cooperate with different Citi departments (Technology, FIU, MIS and PAS), develop VBA programming skills and database architecture knowledge in MS Access. Partial and full management of technical projects would be available as well.
Designing, planning and developing tools that automate FIU analysts work for EMEA and NAM Warsaw HUB plus tools supporting managerial work
Global cooperation with partners from different regions in terms of tools development and support
Cooperation with customers and technology in terms of automation tools
Support of reporting processes, creation and analysis of reports in cooperation with regional MIS and management
Support of new workstation creation and system access for newly hired staff
Support of communication process in area of technical/systemic issues, their status and cooperation with regional PAS team
Management and coordination of Out of Scope cases process
Any activities in terms of operational support delegated by manager