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Global Category Manager - HSBC Operations, Services and Technology
May 9, 2019
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.
Find out more about our Jade business at hsbc.com.hk/jade and explore where your exciting new role as a Global Category Manager can take you at HSBC.
On a global basis, direct and lead strategy and planning for a Procurement category to deliver competitive advantage for HSBC business through cost savings, lifecycle value generation, demand management and innovation.
With deep category knowledge, this will be achieved through the creation and continual review of robust and forward-looking category plans that use the full range of supply and demand-side levers.
The role is required to identify new outsourcing opportunities and assess their relevance and potential value to the organisation.
The role will develop influential senior level relationships with designated businesses and functions on behalf of all of the Procurement sub- functions including ownership of both Buying Channel and PSL compliance.
Whilst not responsible for the execution of Category plans, the role will support the country Heads of Procurement and their teams in the execution of these plans and the achievement of savings.
Key to success are advanced skills in analysis/synthesis in the application of a range of commercial models, with a focus on Total Cost of Ownership (TCO).
This is a key strategic role with the expectation of delivery through a virtual team of SMEs in both Category Management and in-country sourcing teams.
The role will be responsible managing our key strategic supplier relationships with the appointed HSBC Accountable Executive. This will cover building the overall key relationship with the suppliers/key stakeholders, conducting strategic reviews, managing performance review and developing joint account plans.
The role holder will have knowledge, skills and experience in the following areas:
Proven experience of managing senior stakeholders across complex and global financial organisations
Solid written and verbal communication skills;
Experience of using category knowledge to develop category plans for a business area
Proven experience of delivering costs savings for a Procurement category
Identifying and assessing new outsourcing opportunities for the organisation
Ability to quickly understand customer/stakeholder requirements and concerns and deliver a high quality result to them;
Strong interpersonal skills, coupled with the ability to succeed within a matrix management structure and build and maintain global team relationships;
Experience of working with teams across a matrix organisation to deliver effective results
Drive and tenacity to ensure change is effectively implemented in a matrix environment;
Delivery focused and proven ability to provide the highest standards of delivery and embed them in the team;
Proven ability to authentically engage with team, colleagues and business partners to deliver at pace.
Qualifications / Experience
Extensive experience in banking/ financial services ideally within Insurance
Strong category management background within a procurement category
Proven experience in, strategic planning and delivery
University degree or equivalent experience
Previous background of working in a matrix organization structure; ability to persuade individuals at different levels
You'll achieve more when you join HSBC.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCBMM
Internal Number: 5850613
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