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JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 200,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Commercial Banking, Consumer and Community Banking, Corporate and Investment Banking.
The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. It has offered for over 160 years customised solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $1.25 trillion, it is one of the largest asset and wealth managers in the world.
Established as a market-leading function, the Onboarding Organisation's objective is to help manage the regulatory risks involved in onboarding clients, with special attention to meeting the regulatory Anti-Money Laundering (AML) and Know Your Client (KYC) requirements. The team includes onboarding officers, quality control, account control administration and project managers.
The Role The project manager will be based in Singapore and will be part of the practice support team (Change Management) within the Onboarding Organisation. The Change Management team provide assistance with information management and project management. This role involves frequent interaction with management and other key stakeholders (e.g.: CSS, COO etc.) in a fast-paced team environment, as well as the opportunity to work on specific strategic projects. The role will include, but is not limited to:
Act as a change agent to enable delivery of the Client Onboarding agenda
Build detailed knowledge of the Client Onboarding workflows and organisation
Research and resolve data issues and answer queries from management and other key stakeholders
Escalate and/or resolve team issues; track and measure recurring themes for systemic issues and opportunities
Coordinate and provide disciplined project management on ad hoc projects across regions
Liaise with Legal, Risk, Compliance, Front Office and Tech on certain projects
Coordinate materials and agenda for management & other meetings
Required Knowledge, Skills and Attributes:
Proactive, strategic thinker
Strong analytical and project management skills
Focused, with a tenacity to resolve issues and conflicts
Flexible and able to work in a fast-paced environment to effectively meet deadlines
Excellent interpersonal and communication skills
Strong sense of accountability and ownership
High energy and enthusiasm required to partner with multiple stakeholders
Ability to work effectively in a team environment and ability to adapt to a rapidly changing business and technological environment
Affable, with a high tolerance for ambiguity
Ability to deal with highly confidential information in a professional manner Education and Experience:
Bachelor's degree or higher in Accounting, Finance, or Business preferred
3 to 5 years of relevant experience
Fluency in English is essential
Specific industry related experience preferred
Strong Microsoft Office skills, in particular with Excel and PowerPoint
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.
If you would like to pursue a career with JPMorgan Chase & Co, please apply online providing a cover letter and CV in English.