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To provide global business management and strategy support to the Global Head of the newly created business - Private Capital - Institutional Solutions (PCIS). The business manager will work closely with and report into the Global Head of PCIS.
Citi Private Bank is a key division of the ICG group of businesses. The Private Bank has created a new strategic segment, Private Capital - Institutional Solutions, which will align ICG's global resources covering the pools of Private Capital controlled by families with needs and behaviours best served by the Private Bank and the wider platform of the ICG.
Work with the Global PCIS Head to ensure appropriate sales management oversight procedures are in place. Support the Global and Regional PCIS Heads (in conjunction with the GMMs) on market planning; client level account planning; banker client coverage reviews; client segmentation and prioritisation mapping, and other key sales management initiatives. Ensure pricing discipline is in place to manage discounting across product and service offering. Routinely monitor sales force effectiveness and ensure plans are in place to drive performance levels of the business.
Interface with Finance for MIS and support the Global Head in preparation of business reviews with Bankers, Market Leaders, and Business Head. Analyse business financials for trends and use analysis as a management tool to support improved business performance.
Provide day-to-day oversight and resolution of business and client specific issues. Attend appropriate governance forums and steering committees.
Maintain up-to-date sales processes and procedures. Ensure that all regional staff fulfils all mandatory training requirements. Initiate and implement new procedures relating to new sales and system roll-outs
Interface with ICG/Markets
Assist and support the Global and Regional Heads with aligning Private Bank and Markets to provide institutional capabilities to global Family Offices.
Interface with Control Functions
Be the single point interface for the Global and Regional Heads with all control functions - compliance, risk, legal, tax, operations and technology. Communicate key client specific issues and lead and coordinate efforts with Infrastructure teams to address them. .
Implement key change initiatives across the region. Provide leadership and support in driving change programs by working closely with bankers and cross functional product and infrastructure teams.
Support senior management in driving through global/regional business initiatives. Coordinate all required aspects of initiative/project roll-out.
An opportunity to build a wide span of relationships across the firm at a senior level
A chance to grow into a strategic role, setting the template for a long term business strategy and plan
Extensive experience of business management, sales management support & controls oversight
Banker/Sales experience a preference - working with front line staff in helping drive performance improvement
Strong product knowledge in Risk Management, Product Control and Middle Office is beneficial
Proven project / change management and business process improvement experience is essential
Strong understanding of legal and regulatory framework essential
Excellent interpersonal skills and ability to develop strong working relationships across functional and geographical lines
Professional outlook with the ability to use initiative, manage deadlines, coordinate multiple tasks and work to deadlines and targets
Strong analytical / business evaluation and problem solving skills.
Good written skills and ability to review complex product and legal documentation.
Good initiative and creativity - ability to present alternatives and constructive new ideas.
Attention to detail
Influencing skills / persuasiveness
Candidates applying for this role must be aware that it is a Certified Role, subject to the Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which has come into effect on 7 March 2016. Under the Certification Regime, certain Citi entities must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:
Honesty, integrity and reputation
Competence and capability
In order to comply with the requirements of the Certification Regime, certain Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety. By submitting your application, you acknowledge that you have read the information above and that you are applying for a Certified Role. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other background checks.
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.
Citi is an Equal Opportunities Employer
Internal Number: 5672418
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