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Provides support for the execution of cash processing.
Reviews and inputs data, escalating issues as needed.
Researches differences in cash processing and performs settlements and reconcilements.
Monitors payment processing applications.
Reviews and validates payments submitted through various methods (e.g., check, wire, account).
Monitors and flags issues that arise with payment mechanisms and performs production utilities.
Researches and resolves complex client inquiries received by phone and email. Adheres to and completes regulatory and compliance monitoring and reporting, as required.
Completes setup and testing of the file transfer process and connectivity with clients.
Serves as an escalation point for invoice and data processing issues and provides input on quality improvement process.
No direct reports. Provides guidance to less experienced Cash Processing associates as needed.
Responsible for the quality and completion of own work.
High school/secondary school or the equivalent combination of education and experience is required.
Bachelor's degree preferred.
2-3 years of total work experience preferred. Experience in financial services preferred.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.
BNY Mellon is an Equal Employment Opportunity Employer.
Primary Location: Australia-New South Wales-Sydney Job: Operations Internal Jobcode: 70438 Organization: Global Pymnts & Treas Serv Ops-HR06382 Requisition Number: 1816955
Internal Number: 5636702
About BNY Mellon
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