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About TD Bank, America's Most Convenient Bank® TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US . TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
This position has the option to work remote. Travel required up to 25%
The Senior Analyst - North American Fraud Analytics is responsible to develop and monitor fraud rules while balancing the impact to operational teams and the customer experience. This role also involves data preparation, reporting as well as informing business requirements on products/processes. The Senior Analyst - North American Fraud Analytics applies analytical and technical skills leveraging sophisticated tools/detection systems. The Senior Analyst - North American Fraud Analytics performs detailed and timely analysis of fraud.
Conducts analysis on customer, account and transactional data to create segmentation and develop fraud rules/strategies while balancing the impact to operational teams and the customer experience.
Accountable for loss targets and the customer experience generated by fraud strategies.
Monitors and adjusts existing detection strategies to ensure continued effectiveness.
Creates management reporting for fraud metrics, strategy performance and trends analysis.
Prepares data and reporting and informs business requirements on products/processes.
Maintains on-going processes and data updates.
Acts as a subject matter expert and represents the team at system/project meetings as well as industry forums.
Maintains productive relationships with all internal stakeholders including Fraud Operations, Risk Management, Product, Retail, Finance as well as external vendors.
Must be eligible for employment under regulatory standards applicable to the position.
Bachelor's degree in a numerate discipline e.g. Math, Statistics, Business required
2-4 years or internships/coop work experience in analytical capacity
Experience in fraud management - asset
Proficient with data extraction/mining tools: SQL - required, Knowledge Seeker - asset, SAS - asset
Proficient with Microsoft Office applications; Advanced Excel
Strong communication skills and a proven ability to develop effective relationships with external and internal business partners are required
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Internal Number: 5627368
About TD Bank Group
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