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Some careers grow faster than others. If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.
We are currently seeking a high caliber professional to join our team as Senior Insurance Support Officer.
Assist Insurance Sales Manager on sales support such as quotation preparation, quotation follow up, renewals, negotiation with HSBC Insurance on quotation terms and conditions, claims handling
Act as contact point during the absence of Insurance Sales Manager to ensure all customer enquiries are dealt with
Solve various problems in handling frontline enquiries, finding the right solutions and replying or referring to the right parties
Promptly handle ad hoc customer enquiries and come up the best solutions for customers
Back up support for Insurance Sales Manager on sales related matters and customer servicing
Share the responsibility of and contribute to meeting the business targets of the portfolio
Proactively identify and close sales opportunities through their own contacts with customers
Provide back office administration and clerical duties
Follow up with Insurance Sales Managers to consolidate data and handle weekly sales tracking report
Significant working experience is required
Must have passed IIQE Paper 1, 2 and 3 or possess certain insurance qualifications
Good understanding of insurance products, sales procedure and knowledge regarding operation procedures of the Bank
Strong interpersonal and good communication skills
Problem solving skills in handling customer enquiries and answering referrals
Good command of English, both written and oral
Proficient in Words, Excel, PowerPoint, Lotus Notes
You'll achieve more when you join HSBC.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Internal Number: 5281956
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