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Candidate will join Business Monitoring Unit to support the implementation and monitoring of key risk & control programs including: Business Process & Controls Oversight:
Perform gap analysis and update business process and control procedures in line with the Regional Consumer Controls Procedures Manual (RCCPM), GCB Retail Branch Controls Procedures, Data Privacy and local regulatory requirements, Third Party Management policy etc.
Assess and validate controls through independent review and testing of key business risk & controls activities and develop action plans, and provide support for the implementation of process enhancements and control improvements
Support & facilitate the overall MCA Gold Copy implementation, Annual Risk Assessment (ARA) processes for the business & performing the relevant MCA assessment/testing on applicable business controls and work with the process owners to develop action plans to remediate weaknesses
Support root cause analysis of material risk events and control breaks, facilitate the recommendation of actions plan to address gaps and mitigate related risks, and lessons learned, track and ensuring issue is monitored and closed in iCAP timely and effectively.
Participate in process enhancement initiatives/ad hoc projects relating to branch controls and processes.
Conduct training and reinforcement of control policies to staff
Information Security (IS):
Actively execute IS program elements and provide advisory to the business stakeholders
Provide project management support to Country BISO (Business Info Sec Officer) in executing IS Standards, Initiatives & Reporting to ensure compliance to organization IS policy & controls
Identify and assess new innovative security solutions to mitigate risk
Coordinate information security incidents with BISO and GISO and respond to security events by initiating and coordinating emergency actions to protect the biz unit & its customers from an imminent loss of information or value
Coordinate BAU system security reviews (eg: Security Matrix, EERS etc), implement and conduct data protection controls testing (eg: Email Content Monitoring, review alerts, escalate & provide trainings etc)
Provide general advice on (high risk) EUC inventory monitory process
Conduct IS related training and refresher program to raise the staff awareness
Continuity of Business (CoB) & Crisis Management:
Responsible to the Business Unit CoB Head for CoB deliverables and support the business sector and CoB Entity through active identification of resources and services that are required by the business unit during a Business Interruption as appropriate.
Develop & maintains Business Continuity Planning (BRP) and update approved CoB tools
Prepare the BIA in accordance to CoB Policy and Standards, coordinate and coordinate testing of BRPs and CMPs for the respective CoB entities.
Coordinate and execute CoB testing process and execute crisis management process
Participate in the minimum number of pre-approved training activity as required by the CoB policy and Standards and document test preparation, testing and post-tests activitie
Conduct CoB training & awareness program
University degree or equivalent
Minimum of 8 years relevant experience in Consumer Banking
Good knowledge of core banking products and investments
Familiar with automated controls and able to identify key emergent risks in an increasingly digitized platform
Experience in related functions is preferred
Clear and concise communication skills as the job requires candidate to establish/renew process and procedures
Detailed and good analytical skills
Good interpersonal skills as the job requires frequent communication with business seniors, sales teams and operations staff
Internal Number: 5001104
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