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Ipreo by IHS Markit-Private Capital Markets (PCM) is seeking a highly consultative Client Solutions Manager to join its Hong Kong team. The Client Solutions Manager plays an integral part in several phases of the client life-cycle. The Client Solutions Manager supports pre-sales productivity and deal flow by securing the "technical close" in complex solutions and assists our Client Success and Deployment teams post close to ensure clients are getting the most value out of our solutions. The Client Solutions Manager collaborates with sales, client service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address client needs and are properly supported by key client decision-makers. This position is client-facing and requires heavy interaction with prospects and clients.
Ipreo by IHS Markit, Private Capital Markets is revolutionizing the private capital markets around the world with data, transparency, great product and great service. We've already made huge strides, but we're just getting started!
What You'll Work On
Work as a trusted advisor - building trust, loyalty and solid long-term relationships with key decision makers at prospects and clients
Work with the PCM sales team to deliver technical sales support with an emphasis on understanding and addressing client requirements
Engage across the prospect to align the organization around the value of Ipreo by IHS Markit-PCM products
Uncover key components of value for the various prospect stakeholders to drive 'Why' the prospect is interested in Ipreo by IHS Markit-PCM and then demonstrate how the platform solves the prospect's perceived value
Articulate technology and product positioning to both business and technical users
Develop and conduct client demonstrations
Proactively scope the technical solution required to address customer requirements, assessing customers' needs are met, and recommend solutions that optimize value for the client
Coordinate closely with sales, sales support, and service resources to align the solution design with client's business requirements
Communicate client feedback and new requirements to the PCM Product team
Transition a detailed understanding of clients' requirements and goals to Client Deployment Project Management team
Ongoing relationship management to ensure the clients' requirements and expectations are being met and a strong partnership is formed with the client and Ipreo by IHS Mar
Identify the prospect buying behavior and orient our proven sales process for the prospect to drive the prospect toward a decision
Identify opportunities with existing clients for additional Ipreo by IHS Markit solutions
Draw resources from across all teams (services, training, support, and product teams) to position the prospect for a successful long-term partnership
What We Look For
4+ years of experience in a client facing role such as Pre-Sales Engineer, Project Management, or Solutions role
Experience presenting technical concepts and/or software to senior level business users
Strong Analytical/Reporting Skills
Strong presentation and time management skills
Ability to handle objections when challenged in a one on many situation
Highly motivated, positive, entrepreneurial, can do attitude, creative, ownership driven, intellectually curious, dynamic, confident, professional and goal-oriented with excellent communication and presentation skills
Proficiency with the Microsoft Excel and PowerPoint a must
Prior experience selling in the alternative asset / private equity industry preferred
Fluent in one of the Asian languages, preferably Mandarin Chinese
Internal Number: 4833698
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