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About QNB QNB Group, the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa, is looking to hire a Control & Quality Assurance Officer, to meet the requirements of the expansion of its office in QNB - France//Paris. QNB Group's presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations.
Job Summary: You will participate in the assessment of the implementation and effectiveness of the policies and procedures in the country Operations department in order to continuously improve the quality of the services.
Follow Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for the Corporate Loan and monitor their achievement on periodic basis.
Review Service Level Agreements (SLAs) with internal departments/ units / Shares Service Centres, on behalf of country operations.
Build and maintain strong and effective relationship with all other related departments and units to achieve the Group's goals/objectives.
Liaise with Group Operations, Group Risk, Group Compliance and Group Audit which will be advised/ informed of long outstanding reconciliation items pertaining to the Nostro/ Vostro accounts that are yet to be resolved and/or any suspicious movement on the operation internal accounts.
Respond to all management requests/ reports. Review and follow up on management reports in a timely manner.
Constantly monitor the performance and functional aspects of the Nostro Reconciliation, Proof Reports.
Ensure any suspicious transactions identified are timely discussed with and reported to superior for resolution and if required, to the Head of Centralised Operations, Group Operations and the Head of Compliance & Internal Control (reporting to Compliance).
Minimum 2 years' experience in the banking industry with special emphasis in document control & review.
Fluent French and English.
Tri-lingual in French, English and Arabic is highly desirable.
Note: you will be required to attach the following: 1. Resume / CV
Internal Number: 4833398
About Qatar National Bank (QNB)
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