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There is a clear agenda for the company to expand its footprint across Asia Pacific. In particular, they want to increase their market share within electronic trading for foreign exchange.
The ideal candidate will have a rolodex of institutional customers – Banks, Hedge Funds, Asset Managers, Institutional Investors across the following regions – China, Taiwan, Indonesia, Malaysia, Thailand, Vietnam - equally someone from client services looking to step up would also work.
This position sits within account management within the FX department. You will be responsible for -
- Provide front-line support for the global, cross asset trading platform. - Drive analysis and resolution of client issues and inquiries. - Identify opportunities for increased product and platform usage. - Assist Onboarding team, to ensure smooth client integrations and go-lives. - Assist Relationship Management and Sales teams with client training. - Contribute to the sale, application and evolution of our products and services. - Maintain up to date product/service knowledge and drive internal education efforts.
Required qualifications and overall experience:
- Experience servicing hedge fund, asset manager and broker dealer traders; middle and back office a plus. - Strong understanding of electronic trading implementation and use, and competing solutions. - Deep domain knowledge of the FX market. - Strong analytical and problem solving skills. - Ability to deliver accurate and timely results under pressure and as directed. - Excellent communication skills and ability to work with teams, partners and clients in all regions.
-fluency in English and another Asia language would be ideal given the regional client coverage.
Internal Number: 2186293
About EC1 Partners Pte. Limited, EA Licence No: 16S7907
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