CAIA's Career Center is an easy-to-use, comprehensive resource connecting job seekers with employers in the growing AI field. Use your knowledge and credibility to advance your career or build a talented team for your organization. Opportunities targeted to CAIA Charterholders are prioritized.
In order to search for jobs specifically for CAIA Charterholders or those pursuing the CAIA Charter please enter “CAIA” in the search panel.
This will enable you to search for CAIA specific roles globally.
Regional Consumer Operations Risk and Control Senior Officer Third Party Management and Records Management
October 11, 2018
Primary Location: Singapore,Singapore,Singapore
Education: Bachelor's Degree
Job Function: Compliance and Control
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 18063872
The incumbent will partner closely with the Regional (APAC / EMEA) & Country Consumer Business teams, Regional & Global functions (including Compliance, Legal, Operational Risk Management, etc) as well as Country Consumer Business Operational Risk and Control (CBORC) to support the implementation of robust control directives and processes for Third Party Management and Records Management.
The role would support the Asia GCB leadership team in managing and mitigating operational risks and providing direction on the risk and control responsibilities across 17 countries related to Third Party Management and Records Management processes. The incumbent will also provide subject matter expertise on risk and control, project manage regional control initiatives and engage in Consumer Bank controls strategy, governance and framework.
This role is part of the Consumer Business and reports to the Regional Consumer Operations Risk and Control Head.
Regional responsibility for the following in Consumer Business :
Monitor Region's BAO / TPO operational effectiveness and escalate as necessary.
Monitor Region's Records Management adherence to policy and escalate as necessary.
Identify pain points & improvement recommendations for operational effectiveness of TPM and Records Management.
Interact with larger TPO community and Records Management teams for sharing of best practices and coordination of services.
Audits Management & Monitoring :
Monitor third party management and records management remediation of audit or exam issues is sufficient, and escalate as necessary.
Be involved in regional / business audits and supply data as needed for horizontal audits.
Data, Performance and Risk Management & Monitoring :
Establish Regional KI & SLA Breach Monitoring, drive resolution / Root Cause & Escalation.
Analyze third-party and records management data reported for performance assessment.
Provide thought leadership to drive supplier optimization and efficiencies.
Define risk mitigation strategies and risk exceptions based on the business' risk appetite.
Draft and present succinct executive briefs; prepare and present high-level metrics to applicable Citi senior management and stakeholders
The ideal candidate will meet the following requirements:
Minimum 10+ years of experience with strong strategic, analytical and Consumer Business product management skills.
Good working knowledge of processes for Third Party Management and Records Management.
Strong Stakeholder Management Skills (e.g. written and verbal communication, influencing skills & negotiation).
Strong interpersonal skills, situational awareness and emotional intelligence.
Ability to work independently, interface and execute with a sense of urgently and to deliver on tasks effectively and efficiently.
Internal Number: 4668816
About Citibank NA
eFinancialCareers is a career site specializing in financial services.