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At FIS we are looking for an experienced Client Services Consultant to join the EMEA Enterprise Treasury Client Services team. The successful candidate will provide in-depth product support to FIS clients by resolving incoming inquiries.
Support our treasury software solutions and ensure the quality and utilization of FIS treasury products satisfy client needs.
Recreate client issues and troubleshoot problems to support product quality.
Display competency within the complex modules of Treasury, Cash Management. Accounting and Risk Management.
Mentor and support less experienced consultants, transferring specialist knowledge to other members of the Client Services team.
This is an EMEA focused role based in London, with occasional travel (client sites across the region).
Experience in a treasury client services or consulting role.
Proven understanding of the Corporate and Banking Treasury space.
Good knowledge and understanding of financial operational and business processes.
Knowledge of financial instruments (FX, MM, IRS, FRA, Bonds etc.)
Awareness and appreciation of Treasury markets and clients within the region.
Previous working knowledge of a TMS system such as Quantum is highly desirable.
Perfectly fluent in English. A second European language is an advantage.
Excellent interpersonal and communication skills
Ability to build, maintain strong client relationships.
Experienced in understanding Treasury and Treasury Management systems.
Excellent problem-solving skills.
Able to take the initiative and work independently or in a team.
SQL/Oracle technical ability
Crystal Reports knowledge
Internal Number: 4641387
About FIS Global
eFinancialCareers is a career site specializing in financial services.