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ING Financial Risk Management (FR) is looking for an (temporary) experienced, hands-on, pro-active and flexible secretary to join our department and support our managers (L2).
Job description In your role as a secretary you will be part of a the business management (BM) team consisting of a Business Manager and 3 Management Assistants. You will support two managers and their teams.
Your main responsibilities will be:
Diary, outlook management & communication Organize, prepare and schedule meetings and manage the managers diaries. Assess priority, sensitivity and purpose of appointments. Monitor the keeping and issues reminders for appointments, follow up actions points. Record, organize and manage incoming and outgoing calls and written and electronic communications, using new media where appropriate. Assess priority, sensitivity and purpose. Respond to queries, arrange for the managers to respond to queries or forward queries to the appropriate person in the organization. Compose written messages based on specified guidelines. Check text in terms of content, accuracy and consistency. Act as the point of contact and maintain internal and external contacts.
Coordination and replacement Provide organizational, logistical, general and technical support in relation to business travel, meetings, media, conferences, seminars, receptions and anniversaries. Cooperate with the Management Assistants colleagues and cover during their absence to ensure that the Head of FR and the MT always is supported (priority). Contribute to the collaboration within the team and continuously help to improve the performance of the team.
Provision and management information Collect, record, and archive all relevant documents in (electronic) files. Distribute information in an appropriate and timely fashion. Inform those involved on the progress of current issues, specific details and outcomes.
Administration: Operate a range of administrative systems, for example Workday, Taleo, Ibuy and E-profit in accordance with existing compliance rules.
Team spirit You are a member of the BM team and work as a team. You help others to be successful - You take it on and make it happen - You are always a step ahead. For more information about the ING Values (Orange Code): http://www.ing.jobs/Netherlands/Why-ING/This-is-ING-too/ING-Values.htm
Working Environment You will be part of the business management team within FR and you will ensure that your colleagues and your manager(s) can perform at their best. You will report to your assigned managers and the Business Manager who also guide you in the performance management. FR is an international department where English is widely spoken and not all the employees are fluent in nor speaking Dutch.
About you You are an experienced secretary, you are capable of working in a global environment, you are flexible, loyal, proactive and you are a real team player. You are able to work independently and in collaboration with your team. You set priorities and integrate tasks effectively. You think creatively about how to solve problems, address challenges and you have a high attention to detail. You have work experience in an international setting, extensive knowledge of ING (systems and structure), sensitivity for cultural differences, dealing with highly sensitive and confidential information.
Working and thinking level * MBO+ or relevant work experience * Secretarial skills; * Fluently in English and Dutch (verbal and written); * Affinity with IT related systems and issues.
Competencies/levels * Management identification and discipline * Customer focus and customer interest paramount * Planning and organizing * Organization sensitivity * Initiative * Resistance to stress * Team player * Flexibility
What we offer This position is based on a 36 hour working week. The position will be a job scale 7 (internal reference). Work location is ING Amsterdam - Laanderpoort building.
Interested? For further inquiries, please contact Yuen Fun Liu, Business Manager ( firstname.lastname@example.org ).
Please send your CV and motivation in English. We are looking forward to your application.