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Process management and oversight of offshore coupons process. Processing of more complex elements of the coupons lifecycle across multiple balance sheets as well as voluntary and mandatory corporate actions. Providing client service support to internal (trading desks / product control) and external strategic clients. Work alongside our partners within the service centre providing oversight to the coupons process. The candidate will provide support to multiple business lines including Credit, EM and Rates trading as well as Repo Finance. There will also be daily contact with custodians / depositories and counterparty's alike.
Principal Accountabilities: Key activities and decision making areas
Impact on the Business
Take the initiative to resolve any issues which may adversely affect the firm's reputational risk or profitability
Take ownership for working with the Front Office or other area to resolve queries relating to a data integrity issue or otherwise raised by a downstream area
Ensure you understand and comply with the Risk and Control framework, escalate issues quickly to minimise impact and obtain the maximum assistance to resolve.
Consistently look for process improvement, to deliver STP, reduce risk and improve the Client experience.
Fixed Income Asset Services suffers from a historical lack of investment in technology. In order to mitigate the risks associated with processing in a manual environment we require competent candidates with excellent product knowledge together with the ability to be innovative. We need to identify process improvements and implement tactical solutions which will help us move towards our strategic target operating model.
It would be beneficial for the candidate to have a wide knowledge of all aspects of the corporate action process (such as equity), settlements and overall operational knowledge.
Knowledge & Experience / Qualifications
Extensive knowledge of investment banking products, along with good experience of processing of all Fixed Income Asset Services activities (Coupons / Corporate Actions) is required.
Knowledge of processing functions in the trade lifecycle for Fixed Income instruments
Strong Client Services background desirable.
Good working knowledge of Euclid and other clearing systems
Experience of working with an offshore business partner
Ability to communicate efficiently in both writing and verbally.
French language skills would be of benefit (but not essential) due to the processing relationship with HSBC France