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Business Technology Liaison - IC2 Analyzes and defines business requirements and functional or operational specifications for small to moderate sized projects of limited complexity. Formulates and defines system scope and objectives. Interfaces with all areas of IT on behalf of the business to resolve IT matters and improve business processes. Collects and defines business or functional requirements and translates them into functional design, test planning, and user documentation processes. Formulates project scope, objectives, constraints and assumptions based upon user needs as well as knowledge of the application. Participates in development of the functional design and user documentation by analyzing business process flows or client requests and identifying changes. Uses knowledge of business needs to provide design support to software and application development teams. Gathers information and provides analysis of business issues or client feedback for a specific function or application. Trains users on new or enhanced applications and/or systems that are more straightforward in nature. Supports testing of new or enhanced applications and/or systems. Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution. Identifies areas for improvement and works with technology teams to improve applications for business use. Uses general knowledge of regulatory and legal requirements and BNY Mellon corporate policies involving risk and control to support the development of improved business processes through technology. No direct reports, may provide guidance to less experienced colleagues. Contributes to the achievement of team objectives
Qualifications Bachelors degree or the equivalent combination of education and experience is required. 3-5 years of total work experience preferred. Technical experience preferred. For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.