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Customer Due Diligence and Onboarding Associate - Corporate Banking
June 14, 2018
Some careers grow faster than others. If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
Corporate Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Corporate Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC's international network and broad range of market leading banking products and services.
We are currently seeking a high caliber professional to join our team as Customer Due Diligence and Onboarding Associate .
Manage the end to end account opening journey for selected Commercial Banking clients providing a positive and professional service
The role will ensure client expectations are set against defined Service Level Agreements and these are visible and managed across all functions
Manage the client onboarding experience, expectations and communication
Coordinate the onboarding process, including the collection of client information required to complete the Know Your Customer and Client Due Diligence profile, to the point where the client has an active account and channel access
Engage existing clients in the collection of detailed client information and supporting documentation required for the completion of Know Your Customer and Client Due Diligence profile
Comply with the Global Standards and local requirements for onboarding and periodic review
Take ownership and manage the client experience throughout the Customer Due Dilligence refresh for existing clients while maintaining the highest standard of excellence in customer service and answer client queries as and when they arise
Demonstrate expected core behaviors and values including teamwork, focus, drive and determination
University graduate with relevant years of working experience
Business focused with records of successful accomplishment in providing consistently outstanding customer services
Details conscious and able to work independently
Proven record of delivery within challenging time scale
Highly motivated and prepared to accept challenges
Strong interpersonal influencing and presentation skills
You'll achieve more when you join HSBC.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.