CAIA's Career Center is an easy-to-use, comprehensive resource connecting job seekers with employers in the growing AI field. Use your knowledge and credibility to advance your career or build a talented team for your organization. Opportunities targeted to CAIA Charterholders are prioritized.
In order to search for jobs specifically for CAIA Charterholders or those pursuing the CAIA Charter please enter “CAIA” in the search panel.
This will enable you to search for CAIA specific roles globally.
Analyst, Front Office Support Services - OneOps (1year)
Bank of Singapore
June 11, 2018
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group's global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
Bank of Singapore opens doors to new opportunities.
Start your career with Bank of Singapore as an Analyst in the Front Office Support Services team!!
The incumbent will ensure timely and accurate responses to Front Office (FO) queries on Operations and Digital Services.
Single point of contact for FO queries on operations processes and digital services.
Respond to FO promptly for generic queries.
Where advice is required from Support departments, liaise with the respective Support departments.
Log, track and monitor all queries received to ensure response is provided to FO within SLA.
Provide seamless, efficient, effective and value-added services to FO.
Close liaison and coordination with various parties, including FO and various support departments. (Technology, Operations, etc.)
Proactively review and enhance processing workflow to achieve improvements in operational efficiency and servicing.
Engage in ad-hoc tasks as assigned by HOD/Team Head.
Qualifications Work Experience
At least 3 years of experience in Financial institutions, preferably in a Private Bank
Experience in client servicing is essential
Experience and working knowledge in Banking Operations preferred
Academic and professional qualifications
A high quality degree level education, and good academic track record
Good knowledge of Excel and Powerpoint
Fluency in English is essential, and strong written and verbal communication skills are critical
Fluency in additional languages are desirable.
Highly energetic and delivery focused, with the ability to deliver quality results with a positive and influential style
Ability to work effectively with both Front Office and Support staff, at all levels
Versatile approach and the ability to handle a varied portfolio of initiatives and a high workload
Ability to work & deliver under time pressure
Highly organised with excellent attention to detail
Creative thinking, problem solving and sound, logical decision-making skills