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We are looking for a number of Business Analyst's Junior to experienced professionals to Financial Crime Risk Transformation (FCRT) team. FCRT was established to ensure definition and execution of a Programme of work that will ensure HSBC meets its regulatory commitments.
Financial Crime Risk Transformation includes Sanctions, Anti Money Laundering and Anti-Bribery and Corruption.
HSBC has strengthened its systems and processes to support the execution of our Sanctions and Anti-Money Laundering obligations. The key areas of focus across the Programme are transaction monitoring, transaction screening and customer screening. These are pre and post event monitoring systems and processes to identify and report money laundering activity and/or compare transaction or customer detail to sanctions checklists.
FCRT exists to define and implement systems and process operating models globally across Sanctions and Anti Money Laundering activity to ensure HSBC meets regulator and DPA commitments as well as developing the highest and/or most effective FCR standards and to deploy them consistently across the globe.
Business Analysts are at the centre of how Global Transformation shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will interact with Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions.
You will manage the Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback.
You will also be responsible for Implementation Management, including planning, controlling and reporting on implementation of the change 'product', focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes.
You may often lead design workstreams or teams, managing other Global Transformation Analysts, SMEs and resources from our delivery partners.
Knowledge & Experience / Qualifications
Good understanding of Global Transformation Business Transformation Frameworks and best practice techniques
A thorough understanding of the purpose, values, culture and fundamentals of Global Transformation
Outstanding understanding of HSBC Group structures, processes and objectives
Very strong knowledge of the external environment - regulatory, political, competitors etc.
Basic Business reengineering knowledge
Business analysis, requirements gathering and design techniques
Change management and implementation management techniques and approaches
Proven track record as an outstanding analyst, consultant and/or project manager
Overall financial services industry knowledge with specific functional expertise
Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
Exposure to business case development and a sound understanding of how design enablers underpin business benefits
Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
Effective communication, inter-personal and negotiating skills
Excellent decision making and problem solving ability
Sound judgmental skills to identify and resolve problems
Experience of managing resources using appropriate communication, delegation and planning skills
Ability to motivate and lead people, employing appropriate management styles
Proven ability to work across regions whilst maintaining a global perspective
Proven ability to work with senior stakeholders and business sponsors
Business Analysis & Design
Delivery at Pace
Business Case and Benefits Realisation
Change and Implementation Management
Planning and Plan Management
Problem Solving and Critical Thinking
Resource and Team Management
Qualifications and Accreditations
Certified Business Analysis Professional (CBAP) - Expected to work towards qualification
Lean Six Sigma Green Belt
Degree in Business Information Systems or a related field - Differentiator
Degree in business administration / management / economics, engineering and science - Differentiator