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Compliance Monitoring Senior Manager, Digital & Analytics
Michael Page Financial Services
May 18, 2018
Brighton, United Kingdom
Global Insurance Company.
Develop new approaches and implement new technologies to assess first line of defence customer activity, focusing on potential customer harm, potentially vulnerable customers and regulatory compliance.
Direct and manage high quality monitoring reviews, including thematic work, to assess the standards of compliance with the requirements on regulatory requirements, including customer outcomes. Ensure that timely and effective remedial actions are identified where required and that an appropriate mechanism is in place to escalate and address outstanding and overdue actions. Particular emphasis to be on using technology to deliver results and insights, which traditional approaches do not all enable
Undertake significant initiatives and projects as directed by the Monitoring Director to ensure that regulatory requirements are met or in response to business critical factors, ensuring that such projects and initiatives are delivered effectively and within agreed timescales
Monitor regulatory priorities and contribute to planning, and incorporating those priorities into the risk assessment approach.
Working with the Compliance Monitoring Director, substantially evolve our approach to performing and reporting regulatory compliance reviews, coaching and developing team members on the journey.
To take the lead in all matters with regard to the management of employees, contribute to the management of the Monitoring function, ensuring that management discretion is used in a consistent manner and that the area follows the Group's policies and procedures including the Partnership Agreement to maximise business performance.