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6-month fixed-term contract. Based in the Belmont VIC Branch.
Join ANZ - We'll invest in your career
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About the role ANZ's Retail and Business Banking unit is made up of our extensive branch network, Contact Centres, Business Banking team, and Broker and Mobile mortgage manager units. Our frontline teams are supported by our Products, Digital Channels, Sales & Service Performance, Merchant Business Solutions, Risk and Customer Insights teams. We're working really hard as a business unit towards our two goals - to get to number one in customer service and number one in customer growth.
In this role you will be responsible for overall operation and performance of the branch including sales, maintaining service excellence and ensuring branch is compliant with ANZ's policies and procedures. You will also be responsible for enhancing the customer experience and delivering exceptional growth results across the key dimensions of quality sales activity, revenue, productivity and branch profit as demonstrated through Pillars of Performance.
About You To be successful in this role, you will ideally bring the following:
Business development and sales planning experience, preferably within the financial services industry
Business management experience and strong commercial acumen
Effective communication and strong interpersonal and networking skills
About ANZ ANZ is a leading regional bank with representation in 34 markets, focusing on core markets in Australia, New Zealand and Asia Pacific. As we continue our journey to build our global business and support our customers, we're committed to attracting and retaining the best talent. We've made it our business to be an organisation where people strive, and are rewarded, for excellence.
At ANZ we aim to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.
We connect you to your world of opportunity.
We work flexibly at ANZ. Talk to us about how this role could be flexible for you.
72 per cent of Australian workers want the opportunity to work flexibly. Hear from ANZ staff about how they take advantage of our range of flexible options, including volunteer and lifestyle leave: https://www.youtube.com/watch?v=MOcQYLRm-Ao
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers .
You may apply for this role by visiting ANZ Careers and search for reference AUS071992.