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As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Handle administrative duties including:
Preparation of periodic update on the team's performance and productivity data. Report handling of exceptional cases with satisfactory resolutions.
Daily maintenance of PBSGCSS issues log for compilation of monthly statistics.
Printing of Retail account statements as requested by HK and SG ARMs, Compliance and other departments.
Police Order requests-for account opening documentation and statement held by the investigated subject.
Suspected Fraud or internet compromised tagging in SG CRM.
At least 5 years of relevant experience in retail banking
Sound understanding of Financial Services in compliance and banking regulations, preferably knowledge of KYC and AML processes
Experience in documentation review/on boarding role
Good organizational skills
Strong interpersonal and communication skills
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.