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With various operating models developed over the years, there's a strong need for Societe Generale (SG) to demonstrate a good level of oversight on outsourced and offshored activities for business originated in Asia and locally in front of regulators of different jurisdictions.
The Oversight team (OVS) plays a critical bridge between SG and our service provider partners of Operations activities for Global Business Services. The OVS function (created within SG in 2013) has teams in global hubs (Paris, NY, London & HK) responsible for the supervision (Run, Change, Contract, Change) of selected Outsourced Essential Service Providers and related activities.
The Asia Oversight Analyst will support Oversight Managers in supervision and management of offshored teams/service provider relationships and be responsible for various reporting, recordkeeping, OVS production tasks and adhoc projects linked to the Oversight mission.
Accurate recordkeeping of service provider incidents, performance and files
Production of monthly dashboard to update stakeholders on service provider performance and risk areas
Production of quarterly newsletter to update partners and stakeholders on OVS Asia mission
Develop an internal recordkeeping solution to improve monitoring capability and efficiency of internal OES
Support to QTY Control Manager on various initiatives to strengthen risk monitoring framework for Asia region
Make proposals and deliver improvements to OVS recordkeeping and processes
Adhoc support to Adhoc tasks and requests
Adhoc support to projects
Desired Skills and Experience/Role Requirements:
3+ years' experience in a financial services / investment banking operations role
Strong communication and organization skills
Good attention to detail - to ensure accuracy of reports being sent to senior stakeholders
Positive and proactive mindset with good problem solving skills
Ability and maturity to work independently when needed to work on tasks
Team player and ability to adapt to different situations and tasks
Understanding of reconciliation and break management process
Understanding and awareness of operational risk
Understanding and awareness of investment banking outsourcing industry