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To lead the development and implementation across the Group of policies and frameworks for the management of Fraud Risk (including Cyber Fraud Risk).
To monitor and report on the status of Fraud Risk across the Group
To ensure continuously improvement of the policies, frameworks and tools is in place
Principal Responsibilities, Accountabilities and Deliverables of Role:
Lead the continuous development and implementation of the policies and framework for the management of Fraud Risk (including Cyber Fraud), across the Group.
Key responsibilities, accountabilities and deliverables
Development of Fraud Risk policies and frameworks
Lead the development of the key components of the framework for the management of Fraud Risk including but not limited to:
Risk and control self-assessment systems (bottom-up, top-down, local/ group-wide);
Fraud related incidents and loss events capture and analysis;
Key risk indicators;
Group-wide control standards;
Standard and "ad hoc" Fraud Risk reports;
Regulatory compliance (all applicable regulators for the Group)
Periodic review of policies and frameworks and continuous improvement
Implementation of the policies and frameworks for the management of Fraud Risk
Oversee the management of Fraud Risk across the Group through various monitoring tools e.g. Dedicated Fraud Risk Tools, RCSAs, KRIs, control standards, reporting of incidents, etc.
Ensure that the frameworks for management of Fraud Risk are aligned to the framework for Operational Risk, IT Risk and Business Continuity Management (including Crisis Management and Disaster Recovery)
Develop a Maturity model (industry standard or bespoke) to set the target maturity level of the controls in the Fraud Risk Management space and to track progress against in case it is not met.
Fraud Risk Management
Provide day-to-day direction, guidance, training and support to Unit on implementation of the policies, framework and its on-going management.
Carry out ad hoc requests from senior management, including participation in fraud investigation.
Participate in the development of new products and change management projects (including projects to introduce new technologies) to ensure that the Fraud risks are assessed and mitigated prior to launch/implementation.
Culture and Behaviour
Raise awareness for Fraud Risk – Training
Conduct necessary training and provide guidance to the risk managers in the Head Office, Branches, and Subsidiaries on all aspects of the management of Fraud Risk management policies, procedures and framework including implementation, on-going maintenance and reporting.
Attend and present at Group and Local Risk Committees when requested.
Extensive knowledge of Fraud Risk Management (including Cyber Fraud)
Practical working experience in the area of Fraud Risk Management;
Strong knowledge in the area of Fraud Risk Management processes and tools;