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Role / Responsibilities: The Senior HR Associate is responsible for providing daily administrative, analytical and technical process support. The Senior HR Associate is a customer-focused and analytical individual supporting the HR Service Team. Senior HR Associates are expected to provide exceptional customer and consultative service in order to troubleshoot and answer complex inquiries requiring a single point of contact for the customer, additional research, and subject matter expertise about organizational policy, procedures, and HR Services. This role has responsibility for providing a next level of escalation support to HR Associates for inquiries that require additional experience and subject matter expertise to resolve. Senior HR Associate also have responsibility to maintain HR Service Team knowledge content and to develop and deliver related team training to ensure the Service Team is fully able to provide quality service as policies, processes, and/or scope of services change. For specific transactional processes, and as required by nature of the work or legislative requirements, the Senior HR Associate reviews and signs off on accuracy and completeness of HR Associate processing work. In addition, the Specialist provides back up support for the Regional Service Team Lead, as necessary. Below are more detailed activities performed by the HR Service Team Specialist: HR Data Administration
Respond to and resolve complex HRMS transaction inquiries or issues
Perform data audits and data clean-up activities
Monitor and approve HR workflows
Ensure timely and accurate coordination, preparation, facilitation and maintenance of all HR files pertaining to the Moscow office
Prepare documents in line with local legal requirements and Company's internal procedures
Formalize, keep record and store labour books of the Moscow-based employees
HR Generalist Administration
Respond to and resolve complex Generalist inquiries or issues
Conduct employee meetings relating to family friendly policies and leavers interviews
Manage, facilitate, coordinate and execute all HR administration in connection with hiring new employees, with transfers to another position and dismissals
Collate and review HR documents assisting the audit process
Conduct formal employee relations meetings, prepare and execute related documents
Manage and maintain document management process and controls including the integrity and compliance of all aspects of generalist administration
Produce all references, including mortgage references, employment reference letters, etc.
Administer the Tuition Reimbursement scheme and any ad hoc training requests, ensuring correct approvals are received
Produce salary increase, bonus, promotion and compensation documents as required
Keep, maintain and familiarize employees with local and global policies of the Company
Prepare yearly Individual Objectives for Analytical staff in cooperation with management
Monitor, register and prepare documents related to all types of absences
Prepare input information for the Payroll team on monthly basis
Execute, keep and archive Payroll documents
Respond and resolve payroll queries from employees
Support all audits (SOX, Internal GOR, External bodies and local authority audits)
Respond to administrative requests e.g. authorizing employee payslips, statement of earnings, etc.
Prepare ad hoc reports, as required
Respond and resolve routine benefits queries
Administer medical, life and business travel insurance agreements
Maintain lists of insured employees and timely enrol new hires
Participate in the yearly insurance renewal process
Administer local employee benefit programs
Respond to and resolve complex recruiting administration inquiries or issues
Advertise positions on local recruitment portals
Participate in the interview process when required
Maintain and update contract documentation templates
Prepare new job description templates as necessary
Audit personnel files and ensure they are stored according to local requirements
The Department / Team: The HR Service Delivery function is accountable for implementing and maintaining the Global HRMS systems, managing reporting and data analytics, overseeing global HR project management and ensuring customer satisfaction and efficient HR transaction processing and APAC/EMEA payroll processing within the HR Service Team. The HR Service Delivery function consists of the Global HR Service Team, Global HR Systems, Global HR Project Management Office and Global HR Data & Analytics, .
Excellent customer service skills
Advanced knowledge of English
Comfortable and experienced in processing workflow, transactions and data changes using PeopleSoft HR, Kenexa 2XB or similar HRMS and/or Applicant Tracking System.
Strong collaboration and teamwork skills. Demonstrated ability to work in a collaborative environment, build consensus and promote the exchange of information among project team members
Ability to promote and implement changes to current practices and processes
Excellent written, oral, and interpersonal communication skills
Strong analytical, problem solving, and, organizational skills
Ability to handle multiple concurrent tasks and changing priorities
Attention to detail and ability to work independently
Experience working in HR shared services environments
Subject matter expertise and practical work experience in one or more HR functional domains
Practical HR work experience and knowledge of local practices and regulatory guidelines in one or more global regions
Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $3.6 billion in 2016, employs approximately 10,700 people worldwide and maintains a presence in 36 countries. Further information is available at www.moodys.com.
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or any other characteristic protected by law.