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Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.
Understand the end-to-end Credit Program Collection process from Soft Collection through Rescheduling to Enforcement.
Be well-versed in own team process and functions.
Manage a portfolio of delinquent cases and/or NPLs:
To get customers to settle overdues
To negotiate repayment terms with customers
To obtain approval for recall of loans, repayment plans, enforcement action and loans write-off
To monitor repayment plans
To work with lawyers, receivers, valuers and auctioneers in enforcement/disposal of collateral
To liaise with Spring and Credit Insurers on claim submission on risk-sharing loans.
Familiar with SOP and adhere to team processes.
Prepare periodic reports on the portfolio.
Participate in project work.
Diploma in any related field.
Collections experience is preferred.
Well versed in Microsoft Office.
Good communication and negotiation skills.
Adaptable and able to work in a fast-paced environment.
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.