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As we grow our mortgage portfolio, we invite candidates who have a natural flair in sales and enjoy dealing with people from all levels to join us
As a Mortgage Specialist, you will test your sales ability and mettle in meeting aggressive sales targets
You should be a highly motivated individual with exceptional quality sales skills and mortgage lending experience
Excellent interpersonal, communication, customer service and relationship management skills are also essential
You must enjoy working in a fast-paced, competitive market and are able and willing to work variable hours, including evenings and weekends Candidates with relevant mortgage experience and/or sales/acquisition experience are preferred
Key Responsibilities :
Meet home loan sales targets
Source for loans through various distribution channels of sales internal and external i.e. Agents, Developers, CAW, Citiphone, IBCs, etc.
Attend showflat duties, host events and roadshows
Network with partners
Develop workable business development ideas to bring in more loans
Network and develop sound internal relationships with stakeholders from risk, loan operations and valuation unit
Meet KPIs on regulatory and Citi internal guidelines and ensure disciplined approach to lending and fair dealing
Meet KPI on Net Promoter Scores and objective of attaining a Remarkable Client Experience
Live and breathe the Power of One
Knowledge / Experience / Technical Skills :
Minimum A levels with credit in Mathematics
Relevant sales experience (mortgage sales experience is preferred)
Proven sales track record
Personal Skills :
Independent professional who enjoys developing new business in a fast-paced, competitive market
Highly motivated, energetic with passion to excel in sales
Excellent interpersonal, communication, customer service and relationship management skills
Able and willing to work variable hours, including evenings and weekends
Able to work independently and yet work well as a team player
Fast learning capability especially in product and regulatory knowledge