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An opportunity has arisen within a highly respected and growing wealth manager based in Edinburgh for an individual with proven leadership and supplier management experience, gained within the investment sector.
You will lead a small specialist team, ensuring day-to-day service management and oversight of the firms third parties is delivered.
Led regular service review meetings with outsourced suppliers, ensuring all actions are recorded and resolved
Act as escalation point into/from suppliers for BAU queries
Manage escalated query logs and complete root cause analysis/process improvement
Operate a comprehensive, robust governance and control framework for third party suppliers, to continuing best practice, auditable standards
Maintain and enhance the service level agreement framework to ensure the service received and provided is of the standard necessary
Monitor and review suppliers of service to ensure that service provision is in line with expectations and commensurate with the amount paid to them
Work with senior management to identify and deliver tactical and strategic developments in relation to supplier relationships
Responsible for the management of a small team
Extensive experience of Investment, Operations or 3rd Party Administration or Custody process
Experience in customer/supplier relationships in the investment sector
Detailed understanding of regulatory requirements
Job reference: 9882
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.