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Responsible for driving sales within the Citigold Acquisition space and delivering on business' central growth strategies. The role is principally managing a team Citigold Acquisition Managers for acquiring high value customers by consultatively offering the most appropriate proposition and services to drive acquisition and customer satisfaction. The successful candidate will achieve results through working with various internal and external stakeholders at all levels of the organization, and thoroughly understanding and deploying effective sales strategies taking into account the competitive and industry landscape
Responsible for managing a team of Citigold Acquisition Managers
Achieved or exceed given KPIs with key focus on acquiring Citigold New-To-Bank customers
Manages sales leads from identification and initial contact through close, carefully tracking and auctioning leads across the sales cycle
Conducting research to understand target prospects, setting appointments, listening to customer needs and consultatively offering the most appropriate proposition and services
Generating new business opportunities from internal and external sources, including existing clients and other channels within the bank
Perform detailed KYC and due diligence of the prospect. Ensuring all legal and compliance requirement is met
Adhere to all ROE
Tracking and reporting on sales performance including pipeline, acquisition results and market conditions
Keeping up-to-date on products, competition in the financial services space
Building external relationships and creating business development opportunities through referrals
Developing key internal relationships
Consultative selling experience (proven track-record of meeting and exceeding sales goals) in a telesales/campaign sales environment
2 years of sales management experience in a banking environment preferred
Demonstrated strategic ability to link Citibank strategic and financial objectives and customer goals
Ability to build strong internal and external relationships and manage a lead pipeline across the sales cycle
Excellent oral and written communication, and relationship building abilities
Ability to influence and negotiate with customers both internally and externally and at all levels
Ability to establish/maintain credibility with customers and partners
Excellent problem solving skills
High levels of initiative, self motivation and time management