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The Personal Banker will deepen banking relationships with existing Citibanking customers by providing advisory services on investment/insurance and asset products, as well as secure sales on various banking products like deposits, unit trusts, bonds, treasury products and insurance via the telephone or in person.
The incumbent will comply with Citibank's policies and procedures to ensure security of the bank and customer's assets. He/she will proactively seek to identify customer's needs, effective at cross-selling and referring leads to the appropriate channels for follow-up and take full ownership of customer's request ensuring complete customer satisfaction of problem resolution.
The ideal candidate will fit the following requirements:
At least a degree in Banking & Finance or relevant qualifications
CMFAS modules/certifications will have an added advantage
Relevant sales experience
Knowledge of sales and relationship building process
Self-driven individual who has passion to excel in sales
Good communication and interpersonal skills
Comfortable to deal with customers face-to-face
Committed to quality and service excellence
At Citi, we groom the leaders of today and tomorrow. Successful candidates will undergo comprehensive training on our products and will look forward to a competitive remuneration package and benefits. Take the opportunity to embark on a challenging, fulfilling and rewarding career with one of the world's most respected financial institutions now.