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Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Participate and contribute/challenge the various meetings called by Proposing Units to discuss assessments and reviews.
Drive Risk Reviews in various locations and conclude it in a timely manner with outcomes clearly articulated with related risk based prioritization.
Collaborate to bring a landscape of significant processes and articulate issues and causes of such landscape.
Provide reporting and articulate outcomes of the tasks undertaken.
Work closely with Consumer Banking Operations In-Country Representative on project timeline and project status in accordance to Consumer Banking Operations' business scorecard.
Degree Holder with at least 10 years of experience in Consumer Banking and Wealth Management Operations where significant time has been spent in related Risk Management.
Excellent oral and written presentation and communication skills
Strong planning, organisational and analytical skills
Data-driven and connecting it to the Retail Risk Management triggers to enable preventive/predictive risk management and to cull out inherent risk events.
Preferably, experienced in Business Process Management and Change/ Improvement initiatives. Experience in change management
Computer literate, with a good understanding of Microsoft Powerpoint, Project, Excel, Word and Visio
Able to work independently with minimal supervision in a multi-disciplinary team
Must be able to travel (20% of the time).
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.