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As a Barclays Training and Competence Manager, you will be required to act as the subject matter expert to the Private Bank and Overseas Services Lending Specialists, as well as Mortgage Advisors. You will offer coaching and developmental support to individuals (in association with training delivery), monitoring the effectiveness of the Training and Competence scheme or Framework, to ensure the company delivers to and adheres to its commitments.
About us: Our mission is to set a new standard in wealth management by understanding our clients better than anyone else. In pursuit of this objective, we hire and develop only the best people in the industry. We look for talented, tenacious individuals who seek opportunities for self-improvement and career progression. Our long-term agenda can only be achieved through close collaboration and a shared sense of respect, integrity and excellence.
As a Training and Competence Manager, your main responsibilities will involve: * Undertaking regular worksmart reviews and sampling relevant documentation, including one-to-one documentation, fact find remediation and observations undertaken * Reviewing outcomes of the assessments and discussing any actions with supervisors * Ensuring that all activities and duties are carried out in full compliance with regulatory requirements, Barclays operational risk framework and internal Barclays policies and standards * Meeting with key stakeholders to discuss their role within training and competence, as well as any concerns they have in order to identify solutions that meet business and regulatory requirements * Identifying and providing bespoke coaching and developmental training solutions to address the issues identified whilst conducting the analysis visits * Providing practical field based advice and support during one off or annual project initiatives
As a Training and Competence Manager, your skills and qualifications will include: * Proven success in coaching, developing and conducting training on an individual and group basis * A thorough understanding of how the training and competence/framework arrangements operate and are applied within the Mortgages family * An in-depth knowledge of the control framework policies, processes, procedures, systems and tools e.g. the individual business specific Training & Competence Schemes * A detailed understanding of the regulatory environment affecting the provision of Mortgage related general insurance with particular emphasis on how it affects our people * Detailed knowledge and understanding of Mortgage and Protection applicable to the Financial Conduct Authority (FCA) regulations
Our customers deserve the best. The same goes for our people. That's why at Barclays you'll receive a range of benefits including a competitive salary, flexible hours and all the tools, technology and support to help you become the very best you can be.
Our Culture: All we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it. Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.
At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation.
We encourage applicants to apply as early as possible in the recruitment period. Barclays recruitment periods can and may vary. We reserve the right to remove this advert during the recruitment process.