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You are responsible for overseeing day to day fraud management activities. Your top priority is to conduct systematic monitoring of our customers (merchants) to mitigate losses from fraudulent activities.
You will provide fraud risk assessment as well as mitigation plans to our customers. You will support them in the case of fraud attacks with contingency plans and training. You will conduct regular fraud management reporting as well as updating the Risk Manager(s) of any irregular changes in transaction volumes and/or breaches of limits.
You will be the point of contact for merchant fraud management and chargeback related matters. You need to maintain and improve merchant fraud management policies and procedures. Finally, you will train internal/external stakeholders in fraud management and the relevant tools.
You are a strong communicator with expert knowledge in transaction monitoring and reporting. You are familiar with fraud prevention, chargeback programs and international card schemes. You love imparting knowledge digitally or in classrooms. Finally, you are passionate about high quality work and continuous improvement in business procedures.
How to Apply:-
Send us a simple COVER LETTER stating ONE of your major accomplishments in 1-2 paragraphs that you think best compares to what we need to be done. And do remember to include your RESUME.