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The Institutional Client Reporter will work as part of a team that manages the co-ordination and production of accurate and complete reports which must meet set timeframes and client deadlines.
The successful candidate will be a key part of an initiative to review the output (detailed below), prior an exercise to streamline content across the team, achieve greater automation and migrate reports onto existing core systems.
These include: - Monthly accounting reports - Quarterly investment reports - Annual Investment reports - Board meeting reports - Bespoke Client specific reports - Other relevant reports and information e.g. Commission Reporting - Audit requirements - Ad hoc reports and valuations as requested - Participate and positively contribute to ad hoc projects, system testing and enhancements
Liaise with Performance, IT, Client Services, Fund Management, Sales Channels and answer any report related queries.
Review all current output and make recommendations to aid greater automation and standardization.
Quickly become a technical SME on in-house tools.
Liaise with third parties such as BNP Paribas to ensure technical support is received on all issues concerning administration, investment accounting and custody.
Investigate and answer queries that arise from reports and other information requests produced for both clients and internal departments.
Measure personal performance against agreed measures to assess performance for each reporting cycle.
Review and pro-actively contribute to the processes and procedures to continually improve the effectiveness of reporting.
Maintain information on client contact systems so that it is complete and accurate for each client.
Compile all information required for client audits and dispatch in a timely manner.
Work closely with Client Account Management team during the new client take-on process in order to ensure that reporting requirements can be met.
Maintain and improve investment knowledge process e.g. monthly fixed interest and equity meetings, quarterly investment updates etc.
Develop personal profile, be proactive with your own training and strive to improve process. Other Functions Assumes additional duties as assigned. Technical Skills and Qualifications
Educated to a minimum of A level standard or equivalent.
Excellent IT skills – Microsoft – Excel, PowerPoint, Word & Bloomberg and exposure to investment reporting platforms and applications.
Previous experience in client reporting function within an asset management firm preferred.
Prior demonstrable experience of process improvement and project experience (system migration). Competencies Required
Excellent Organisational Skills - meeting deadlines and producing accurate and complete work first time round, under time pressure and with competing demands. Good team player - work collaboratively with colleagues in Reporting and the wider business – Client Services team, fund Managers, Client Directors, IT and Performance – to deliver great client service.
Excellent Communication Skills – ensure prompt and effective communication with all internal and external stakeholders in order to enhance report production and delivery. Attention to detail – understands investment performance and fund accounting. Ensure all reports are 100% accurate.
Analytical – match written information on markets and investments and associated fund data and be able to identify, investigate and resolve anomalies.
Quality focus – producing reports to clients' requirements.
Questioning – remain curious, with a mindset that challenges accepted practices in order to drive improvements to working processes.
Ongoing competence in the role to be assessed by:
Annual Performance Appraisal. Completion of all assigned Compliance training. Compliance Requirements At a minimum the role requires the individual to: Place the interest of Clients first and always act in accordance with TCF (Treating Customers Fairly) principles. Understand and comply with any federal, state, and foreign laws and regulations applicable for the role, and seeking the guidance of Compliance if this is unclear at any time.
Understand and comply with all relevant policies applicable for the role, and seeking the guidance of the relevant policy owner if this is unclear at any time. The individual in the role is ultimately accountable for his/her own actions and is responsible for seeking further information on any or all of the above as necessary.
If you think that this role is suited to you then please get in touch ASAP.