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Global Markets Operations is the engine responsible for ensuring the execution and servicing of all products and services. Our core objective is to deliver service excellence by executing our processes in the safest and most efficient way, leveraging automation and 'Lean' approaches to achieve this. Some of the core processes that we deliver include Post Trade Services, FX Operations, Collateral & Liquidity operations.
The environment in which we operate is continually changing. Global Markets Operations plays a key role in driving market initiatives and regulatory changes and, by ensuring we are ahead of competitors on these initiatives, continually helps to drive down costs and increase revenue.
Around 3,000 colleagues work in Global Markets Operations globally, and our ambition is to make our organisation a truly excellent place to work, with the best possible opportunities for colleagues to succeed and develop their careers.
Overall purpose of role:
An RTB role ensures processing is of the highest standard, whilst meeting agreed SLAs, and being mindful of risk, efficiency, budget and personal conduct.
Securities Clearing and Custody is a functional organization providing clearing, custody, settlements, and asset servicing to the Investment Bank. Accountable to the Head of SCC Asia, the role holder will provide functional oversight of the delivery of functions to the asia region for settlements and asset servicing in Support of Barclays clients; across products including Equities and Fixed Income. The role holder will lead business engagement and drive delivery from the service provider. The role holder will also develop and execute initiatives driving the core strategies of the firm.
Key Accountabilities and Skills required:
o Stakeholder management and leadership.
Team player committed to developing a culture of transparency, integrity and collaboration where all fellow team members are motivated and inspired to deliver the required outcome, taking into account risk and process optimisation factors.
Track record of successfully delivering an excellent level of service as part of a team under challenging circumstances.
Ability to work alongside a diverse global workforce through rapid change and / in periods of uncertainty
Strong interpersonal and communication skills to effectively manage key relationships across functions, the global matrix and external stakeholders.
Builds trust through consistent delivery and posses' ability to creatively resolve problems and issues at pace.
Understands the Business Strategy and is able to add-value at team meetings and influence the outcome.
Strong client focus, always puts customer satisfaction first. Track record of maintaining effective customer relations and service program through delivery of SLA's.
Strong risk background / culture and is able to identify problems and resolve, before the risk occurs.
Ability to implement Risk Self Assessment and ensure compliance with all Regulations.
Detail-orientated in order to avoid, eliminate and mitigate risk.
Demonstrate thorough understanding of the operational front to back procedures that support your specific function and products.
Ability to implement excellent risk metrics to ensure the RTB process is tracked and monitored successfully.
o Decision making and problem solving
Ability to understand and analyse complex problems and provide effective tactical and strategic solutions.
Understanding of broader business strategy, and apply this lens when contributing to team decisions.
Aptitude to operate with close attention to detail and able to prioritise your key activities to ensure delivery.
o Key specific accountabilities.
Deliver the highest standard of service to internal and external clients against agreed SLAs.
Ensuring you uphold personal conduct in line with the Barclays Way and call out behaviours, actions or decisions that fall short of these standards or are inconsistent with our Values.
Ability to identify, escalate and report risks and issues.
Identifying rationalisation opportunities to ensure an efficient delivery of service by yourself and your colleagues.
o Main Duties and Responsibilities:
The role holder will be expected to over see SCC projects and initiatives. The role holder will be responsible for owning and reviewing key risk and control issues, driving continuous process improvement, and having technical understanding to a high risk operational area. The successful candidate will Need to interface with senior directors to ensure transparency and smooth delivery of business requirements.
The role holder will be responsible for supervising the overall service delivered to the business and manage both the risk and the strategy to maintain an effective business delivery.
The role holder will interact with key senior management inclusive of operations and the business. The role holder will also be required to interact globally with senior stakeholders to ensure engagement and agreement on global executions. The role holder will engage with various infrastructure leads ranging from finance, IT, and front office. The role holder will also need to interact with junior staff to help mentor, develop, and retain. The role holder will interact with various vendors, agents, and custodians in the aid of managing internal deliverables.
o Technical Skills and Qualifications will include
Bachelors degree or equivalent
Financial Services experience
High level understanding of 1-2 functions from the trade lifecycle listed in the below table
Detailed knowledge of 1 function listed.
o High level understanding of the product families. o Detailed knowledge of product family.
Rebecca Yuen Hsiu Chen EA Licence No: 12C5536 EA registration no: R1110352 Kindly note that only shortlisted candidate will be notified.